How can you deny refund requests submitted after the the correct information was put out if most of us didn't know we had been bamboozled until the information was put out. You need to look at when the unlocks were purchased, not when the ticket was put in.
I just assumed it was a mis-speak on behalf of Cerimon, and what he meant
was that they won't refund purchases
made after they posted about the problem, not tickets
Because to say 'we'll only refund if you knew there was a problem before we announced it, whenever you made the purchase' would be frankly ridiculous.
That's not what you meant, right Cer?