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Darzil's Avatar

11.21.2012 , 08:24 AM | #20
Quote: Originally Posted by Cerimon View Post
Greetings All,

We are evaluating these cases on an individual basis and ask for your patience until your current ticket is attended to. Tickets submitted regarding this specific issue will have the refund request denied if the ticket was submitted after the corrected information was made available via forums and the launcher.

We apologize for any inconvenience caused and thank you for playing Star Wars: The Old Republic
I haven't got the issue, but I'd recommend doing it a little later than the time it was added to the launcher, as anyone in game at that point wouldn't have seen the launcher or forum text. I'd recommend giving a few hours grace after that. I'd also recommend in future that the item is swiftly removed til the text can be fixed, to avoid false advertising.