We have seen people "upset about quickbar and equipment, I think that people need to realize the F2P portion of this game is targeted at the KotoR 3 Crowd who are going to play for free, spend a little money and move onto a new character when the finish the class story. F2P is not catered to endgame or ops. I think they hope people will sub if that is part of the game they really want to do.
I agree this should be the case and this is exactly the crowd I fall into. However the ridiculous restrictions on total characters (only 2 allowed) prevents me from doing this, since I have 2 level 50 characters I really don't want to delete.