People are still fretting over hypercrate loot chances?
Wake UP. You are nobody to these companies. You do not MATTER to these companies.
EA is only focused on selling the product.
To them. You are just one of those pawns who spends 15€ for 30 minutes of new content every month + the money spent in hypercrates. They have that, and that is all they care about.
You spent money? So millions did. You are not special, they care nothing about your guild, friends, or game. They only care about their product.
So you forked over extra € to purchase packs of recycled digital items to stroke your virtual ego as you show them off to the remainder of your friends that play.
THAT is exactly what EA wants. When this stops, EA may bat an eye and say. "OK, lets see what we can do to make people spend money again with as little effort from our part as possible"
The game won't change. EA won't change. You will not have your voice heard. You will just continue to do what you have always done. Play the game, spend money, repeat.