That's odd. It doesn't look anything like that in the previews. I see a pretty solid blade with clouds of black smoke, not a vaporous blade like in the screenshot from the launcher.
A 1% loss in net revenue is not the same thing as being negative-profit. It just means last quarter you made $100 and this quarter you made $99.
That doesn't even qualify as a failure, and makes no mention at all of cartel market profits.
SWTOR has always had the most toxic playbase of any MMO I've ever played. Remember, these are the folks who sent death threats to the kids of a community manager over a patch note.