I have tried starting "Chapter 1 The Hunt" and none of the cutscenes are working, they start then they go straight to a black screen, I waited over 10 mins every time for them to load and it freezes up my whole laptop to the point that I cant even shut the game down. Any help would be greatly appreciated.

My first time i did not know what it was so i just put my name on now im Haldire Haldire no mater what pls fix it soon bioware