" I’m a subscriber, why do I not have early access?
To qualify for the Early Access Bonus, you must have qualified for each of the four subscriber rewards by being a subscriber on each of the 4 listed reward dates (August 10 through to October 19, 2015). Once you qualify you may enter and play Knights of the Fallen Empire on October 20, 2015, seven (7) days prior to live launch on October 27, 2015.
To play Early Access, you need to still be a Subscriber on October 20 when Early Access to the first nine episodes of Knights of the Fallen Empire becomes available. "