I will try to keep this as simple as posible due to my poor english. Following thigs are happening while Im playing SWTOR: -about 5-10% packet loss between computer and router (NOT ISP) is common for me (that cause random spikes once for awhile) - sometimes I lose connection between my computer and router in this odd way... All other computers on netwrok can still access internet via same router, except for mine. I need to restart router to connect again... Now, while Im not playing SWTOR but say WoW, Rift, browsing internet or w/e my packet loss is 0%. Made another ticket just now and figured I may wanna see if anybody else seen this before, since my last ticket was closed with comment: Thank you for bringing this to our attention... //off topic Costumer: Hey, Im subscriber and I can NOT play your game Support: Thanks for leting us know. Bye. SWTOR support for you. Haha...