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Cannot get past first loading screen!

STAR WARS: The Old Republic > English > Customer Service (Read-Only)
Cannot get past first loading screen!
 

LordDecimusKaan's Avatar


LordDecimusKaan
04.22.2014 , 06:36 AM | #1
I play this game every day and usually have no issues, but today SWTOR wont load past the first loading screen (before character selection), the cog keeps spinning, but I have been waiting for upwards of 30 minutes and have tried multiple times.

Any suggestions?

ChrispyGonJin's Avatar


ChrispyGonJin
04.22.2014 , 06:52 AM | #2
me and half my guild. Harbinger

Szola's Avatar


Szola
04.22.2014 , 06:54 AM | #3
Same here!

Rugu's Avatar


Rugu
04.22.2014 , 06:55 AM | #4
Same with me. Get your stuff together BioWare, won't take much of this for me to unsub.
星球大战飞船在上海制造。

Kejann's Avatar


Kejann
04.22.2014 , 06:56 AM | #5
yep same issue
Harbinger
FIX IT FIX IT FIX IT FIX IT (Deep Breath)..... FIX IT FIX IT FIX IT FIX IT

ChrispyGonJin's Avatar


ChrispyGonJin
04.22.2014 , 06:56 AM | #6
From a french guys on another thread:


Bordeaux, France, TOFN. Same problem.
I have found this message on the french forum :

I have joined the french technical support by phone, important answer:
There is an update of the data base infrastructure management accounts today, who does not work, even for customer service.
They have warned there is a small time, the bug is being resolved.
For customer service, our problem and their problem are linked, must wait the resolution of the bug. No specific time to solve is announced.

Stereond's Avatar


Stereond
04.22.2014 , 06:57 AM | #7
then i would think there is nothing wrong at our end, rather a connection issue from bioware

ChrispyGonJin's Avatar


ChrispyGonJin
04.22.2014 , 06:58 AM | #8
its weird coz i cant get into my Battlefield 4 either

Bmushroomstwin's Avatar


Bmushroomstwin
04.22.2014 , 07:00 AM | #9
This is happening to me too and I just bought the 60 day sub today..

Kejann's Avatar


Kejann
04.22.2014 , 07:01 AM | #10
im in
FIX IT FIX IT FIX IT FIX IT (Deep Breath)..... FIX IT FIX IT FIX IT FIX IT