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Where are my monthly Cartel Coins FFS

STAR WARS: The Old Republic > English > Customer Service
Where are my monthly Cartel Coins FFS

mhilliar's Avatar

04.19.2014 , 11:37 PM | #1
Where are my monthly Cartel Coins. You have no problem taking my monthly sub out of my bank account on time.... So FFS why can you not give me my Cartel Coins on time?

mhilliar's Avatar

04.20.2014 , 02:56 AM | #2
Some one should really answer these types of questions... There have been many threads that we have not received the cartel coins for the month and I have yet to see a single reply... One last time.... WHERE ARE MY CARTEL COINS FFS

OwenBrooks's Avatar

04.20.2014 , 03:31 AM | #3
Cartel Coins are normally delivered within 72hrs of the date, if it is outside this 72 hr period, then submit a in-game ticket.

mhilliar's Avatar

04.20.2014 , 06:00 AM | #4
I'm waiting on reply back there as well.... Thanks

xAZUREx's Avatar

04.20.2014 , 09:07 AM | #5
They'll only ask you to phone up when regarding these matters, one time i got 500cc instead of 600cc because i sub 6months they said i have to ring up, im not paying for a phonecall for 100cc
Tomb of Freedon Nadd: (Kazama Legacy)
<A New Hope> <Sith Crusaders>
There is no force, there is only FUS RO DAH

mhilliar's Avatar

04.20.2014 , 10:30 AM | #6
FFS I just want my 500 CC... Like I stated above they had no problems getting sub money out of my bank account on time... Guess I going to just have to call.. Thanks to community for input...

gotensss's Avatar

04.20.2014 , 11:03 AM | #7
same here, mine are 7 days late so far..

mhilliar's Avatar

04.20.2014 , 12:19 PM | #8
You have to call customer service brah... I tried in game ticket and also forums... If in USA call 1 (855) 345-2186

mhilliar's Avatar

04.20.2014 , 02:59 PM | #9
Just a quick update... I was told on phone with customer service the cartel coins would be manually put on my account... Still have yet to see my free 500 CC this month on my ledger or account... Way to stay on top of things team lmao... What a joke.....

Ilhares's Avatar

04.20.2014 , 03:51 PM | #10
You can add me to this list. I've gone over my account history to make sure I wasn't imagining things. The pattern is well established. Every month if gives me 100cc for my security key, then 2 days later I get the 600cc for my subscription. 4 days past and counting now, no monthly CC in my balance.