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Bioware AUSTIN has some PR issues right now.

STAR WARS: The Old Republic > English > General Discussion
Bioware AUSTIN has some PR issues right now.
First BioWare Post First BioWare Post

HoboWithAStick's Avatar


HoboWithAStick
08.25.2013 , 05:24 PM | #1
Everyone has heard about the "heal to full" and learn to play response from the combat team when answering the Sorc questions on friday. I would say over 20 different threads have been created about this, a Music Parody, a ton of memes and various other dubbed up videos and content around the web. Needless to say the community has not taken the devs response to those questions very well.

So why are people upset? Lets start off here and here, The sniper and Marauder Questions.

First off all these questions were actually answered and only one of them had a condesending tone to it which that question in mind deserved to be poked at. (The one asking why the best AOE spec is not the best single target spec)
It was clear that these answers took some time to write up and the combat team seemed to understand the players concerns and even went as far as saying its something they will look into.

Then comes the Sorc and powertech Questions.

You can clearly tell these were all written by one person and most likely done while in the bathroom. Seriously though, these answers look like they were not done to the quaility of the other ones. They all have a condensending tone to them, many of the answers insult players on their concerns and how they play their class or just say that your concern is not a valid. Overall just insulting and a complete waste of time. Glad this class rep system has worked out so well. (BTW two class reps have already quit the game )

To those of us that have been part of the community for awhile know who wrote this post and its not the first time he's done something like this. Why is he allowed to talk to the community like this? Its unacceptable.

Addtionally we find out that there will be no further class balance 2.4 and we have to wait till 2.5 or 2.6 which 2.5 will come out either Jan or Feb so thats at minimum 2 months of unbalanced areana gameplay for people to look forward to if not longer. They even say they know the classes are not balanced but decide its fine to leave them like that. Why? Last patch to actually have class balance was makeb and that is coming up on 5 months ago and by the time we see some mass class balance it could be 7 or 9 months (Same amount of time it takes for pvp content LOL).
Why does it take so long to come out with any kind of class balance? When this game came out they were doing it every other week, sure they had lots of staff but even smaller game companys do class balance at least monthly. Which leads to the question of what our sub dollars actually do? What are we paying the class balance team if updates from them take this long? Shouldn't they just contract the position out if balance only happens once or twice a year?

As it stands a couple of AC's will not be having much fun in arenas when it comes out and the fact they have to wait months for even a chance at class balance is insulting. All specs, all classes should be viable options to take into arenas.

One more insulting stance from bioware.

"The reason why there is not as much PvP content as PvE content is, that PvE always need new content to clear, while PvPers are generally happy, "as long as there is someone to kill"." I want to make it clear that is not an official post from bioware but is along the lines of what they said at the german cantina tour. So basically we don't make new pvp content cause pvp players are happy playing the same warzone over and over again

I just want to know what you guys think bioware is going to do about all this? Clearly allot of people are not happy and have turned much of this into a complete joke. I'm sure we will be seeing some yellow text about this on Monday, this is honestly too big for them to ignore.

May the Force be with you and don't forget to heal to full !

norlof's Avatar


norlof
08.25.2013 , 05:48 PM | #2
You say its "too big to ignore" but that's mostly likely what they'll do. I used to be a fan of this game, but then they pull this. I don't know what's going on over at those bioware offices, but I don't like it.
Do or do not. There is no try

HoboWithAStick's Avatar


HoboWithAStick
08.25.2013 , 05:52 PM | #3
Quote: Originally Posted by norlof View Post
You say its "too big to ignore" but that's mostly likely what they'll do. I used to be a fan of this game, but then they pull this. I don't know what's going on over at those bioware offices, but I don't like it.
I agree, its like no one is in charge there right now. Maybe some more layoffs or role changes?

MSchuyler's Avatar


MSchuyler
08.25.2013 , 05:58 PM | #4
I just read through the majority of the links. I don't see their answers as being particularly condescending myself. In fact, I was impressed by the depth of knowledge expressed by both the questions and the answers. The questions were deeply technical and asked by people who have an obviously in-depth knowledge of game specifics.

Which means the vast majority of players have no idea what either side is talking about, so the chances these kinds of things can be ignored in favor of such deeply vexing questions as the proper shade of "blood red" in crystals or the proper size of the new mounts is pretty high.

Vinak's Avatar


Vinak
08.25.2013 , 06:02 PM | #5
Bioware being condescending and detached from its community? Imossibu!

One of the devs that thought it was cute and funny to talk down to the community and really piss off a bunch of fans of the game got his *** fired last year. So I am still happy over that. Lets hope Bioware isn't repeating its mistakes.
>████TootsieRollŪ████<
MXX ______.________CCCLXVII

_Zhatan_'s Avatar


_Zhatan_
08.25.2013 , 08:33 PM | #6
I was reading the post but suddenly I had a PERCEPTION PROBLEM.

TL;DR= L2H2F.
SWG----------------- 8 years played, 7 active accounts at June 2011.
SWTOR------------- 6 months played. BACK ONLY FOR PATCHS .

BW...Something is failing here, don't you think?

Kamansus's Avatar


Kamansus
08.25.2013 , 08:34 PM | #7
As a tip, don't read text from the internet condescendingly in your head. It's not hard to imagine the other parts of human communication that aren't present in text when you don't try to keep it fairly neutral as you read. Why would they be condescending in answering questions anyways? Because they hate players? Please.

Quote: Originally Posted by HoboWithAStick View Post
"The reason why there is not as much PvP content as PvE content is, that PvE always need new content to clear, while PvPers are generally happy, "as long as there is someone to kill"." I want to make it clear that is not an official post from bioware but is along the lines of what they said at the german cantina tour. So basically we don't make new pvp content cause pvp players are happy playing the same warzone over and over again
As I've said elsewhere, duh. This is not even remotely the first time they, or any MMO developer, has said that. It's a fact of game design: PvE is static and needs new content regularly to keep interest, while PvP is dynamic and is mostly left up to the players to create the gameplay. Look at any other similar MMO and you'll see the exact same thing.

Whatever, If I were them I'd completely ignore the forums and the entirety of the very vocal minority that lives here. For some reason they keep trying to "create a dialogue" instead of just banning people. I don't understand it.

oaceen's Avatar


oaceen
08.25.2013 , 09:22 PM | #8
i have a lot of mixed feelings about this, but this reminds me a lot about the 'stunlocking operatives' comment from last year, which i think was taken a little out of context and blown out of proportion at the time.

and i think there's a little blame to go around.

on the one hand, i think the sorc questions were asking for specific 'please fix us' things, and the vanguard questions were quite difficult to read or understand fully (as the nicest way i think i can put it).

that said, i feel the devs should have read between the lines a bit and met with players halfway with their responses. they had two weeks to do this, and it seems that the answers were done in a few minutes.
i don't think they should have lied and 'said what they wanted us to hear', but if the perceptions of the players (as listed in the questions) don't line up with that of the developers, that's not a problem; it's just a difference in perception. rather than placing the blame on the players, they should have merely explained that difference in perception.

i'm also deeply worried about the heal to full comment (though not in the way many people are i suppose). it seems to me that they're implying, that since sorcs can heal themselves, and that the self-healing is worth more than sniper bubbles and other defensive cooldowns, they therefore will inherently do less damage. basically, it seems to me that they have an intentional hybrid tax on sorcs' dps because they can heal.
i think there's some room for interpretation with that response, but we're all in the dark about when/if they will clarify that statement. honestly though, if that is the case, i would rather have all my healing skills tied to the healing trees if that's what needed for dps sages/scoundrels/commandos to do more damage, and i'm not even sure how that would apply to vanguard/guardian/shadow dps.


but i think everything will balance out eventually. people rarely complain about the stunlocking operatives comment anymore, and people who are leaving the game over 'heal to full', etc. were probably wanting to leave anyway, and this was just the 'last straw'
lots of other people i think will bounce back when balance changes pass around again (i would hope it was sooner rather than later, but here we are). there were some goofs with the balance changes in 2.0, but i'd rate it as mostly successful in terms of what it hoped to accomplish.
and you know, the first round of questions were great (granted two of the most op classes in the game), so the next round might redeem them a bit.
oaceen assault specialist / oac scrapper / oacao kinetic combatant / oacianado tactician
[Guide] The Dirty Rotten Scoundrel's PvE DPS Compendium

Tyrth's Avatar


Tyrth
08.25.2013 , 09:42 PM | #9
Honestly, as most all of us have done since the beginning I'm just going to roll with it. Nothing in their response to any question was a surprise at all....AT...ALL. The only response that bothers me is pushing Arena live with 2.4 when they acknowledge balance issues that will not be addressed for MONTHS after 2.4. To be honest I'm not sure which decision will prove to be a bigger fail when we look back down the road...the ignoring of class balance untill several patches AFTER 2.4 or James Ohlen's directorial decision to not include a LFG finder at launch because "we don't need it" and "even without cross servers it will just hurt the community" then later trying to imply the only reason we didn't have it at launch was they ran out of time.....only time will tell I guess...

metalfenix's Avatar


metalfenix
08.25.2013 , 10:46 PM | #10
As a MercMando healer, I have a perception problem
Koltowolf'Raf Commando Healer / Raf'HiredHealer Mercenary Healer
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