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Having problems with Loading Screen and Repair Tool.

STAR WARS: The Old Republic > English > Customer Service
Having problems with Loading Screen and Repair Tool.
First BioWare Post First BioWare Post

Reno_Tarshil's Avatar


Reno_Tarshil
03.05.2013 , 08:07 PM | #1
All through last night and today I've been unable to play SW:TOR at all, I will get to the Character Selection screen be able to pick a character and then get stuck on the load screen. Sometimes i'll be able to get into the actual game but shortly after the game freezes so bad I'm forced to Hard Shut down my computer because I can't even Alt tab or task manager. I tried using the repair tool twice last night and once today all 3 times the tool the repair tool scan would freeze and the game would crash. The third time I did it I had downloaded the latest launcher.

IDK what's going on because all yesterday I was able to play just fine.

Beruthien's Avatar


Beruthien
03.05.2013 , 08:25 PM | #2 This is the last staff post in this thread.  
Greetings Reno_Tarshil,

To rule out any issues with your hard drive and memory, could you please run chkdsk and Memtest86+ (please run Memtest86+ at least 6 times)?

Please come back to us with the results of these tests.

Thank you!
Beruthien| BioWare Customer Service Forum Support

Reno_Tarshil's Avatar


Reno_Tarshil
03.05.2013 , 08:49 PM | #3
I was unable to properly figure out memtest86 so I decided to try and do a fresh re-install with my game discs. Any advice from there?

Also when I did the chkdsk it said it was clean.

Reno_Tarshil's Avatar


Reno_Tarshil
03.06.2013 , 12:01 AM | #4
Update on my issue: I guess a clean re-install followed by a download of the latest patcher has allowed me to log in successfully with no crashes so far.