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Why silent support?

ross_madison's Avatar


ross_madison
02.09.2013 , 03:17 AM | #1
Why silent support? I am a subscriber and not any help from them.

OwenBrooks's Avatar


OwenBrooks
02.09.2013 , 03:21 AM | #2
Quote: Originally Posted by ross_madison View Post
Why silent support? I am a subscriber and not any help from them.
24/7 immediate support is by phone (especially if account related), ingame tickets (depends on ticket load can be a week) and forums (mainly mon - fri )

What do you actually need help on ?

ross_madison's Avatar


ross_madison
02.09.2013 , 03:46 AM | #3
You support the project?

OwenBrooks's Avatar


OwenBrooks
02.09.2013 , 03:55 AM | #4
I'm a player like you, part of the community here.

If you can say what it is you are after, maybe able to assist or advise best way to get the answer you are seeking.

ross_madison's Avatar


ross_madison
02.09.2013 , 10:09 AM | #5
I want to support responded to my request in the ticket office. I wrote there many times. I need a written response.