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Lag spikes, disconnects etc.

First BioWare Post First BioWare Post

lordmazley's Avatar


lordmazley
01.30.2013 , 02:33 PM | #21
you want our info...now do you have a response? or is thread going to get buried down the totem pole?

ItsDerkan's Avatar


ItsDerkan
01.30.2013 , 03:43 PM | #22
I'm having this same problem and I just returned to the game, subbed and everything. Now I can't play for more than 5 minutes without lagging out and getting a permanent loading screen.

Also on Ebon Hawk
Shien Server: Drask - Level 50 Juggernaut|Derkan - Level 50 Assassin
The Shadowlands Server: Derkan - Jedi Knight|Kel'moro - Jedi Consular

KretanMelithorn's Avatar


KretanMelithorn
01.30.2013 , 03:45 PM | #23
I am gettting a massive lag and booted to a forever loading screen as well. Happens about every 10-30 minutes.

Ebon Hawk.

magloriath's Avatar


magloriath
01.30.2013 , 03:58 PM | #24
Quote: Originally Posted by KretanMelithorn View Post
I am gettting a massive lag and booted to a forever loading screen as well. Happens about every 10-30 minutes.

Ebon Hawk.
Been happening to me within 2-3 minutes of logging in...if not immediately.

Hekynn's Avatar


Hekynn
01.30.2013 , 04:05 PM | #25
Quote: Originally Posted by Beesodd View Post
Hi guys, we did have some issues yesterday, as mentioned in the thread.

Can anyone affected by this still (it's not universal) please post up a traceroute and pathping to the server, it will help to determine the souce of the problem, and see if it's related to yesterday's issue.

Thanks.
The problem is on YOUR END BW get it fixed!

Jarbarian's Avatar


Jarbarian
01.30.2013 , 04:42 PM | #26
Quote: Originally Posted by Beesodd View Post
Hi guys, we did have some issues yesterday, as mentioned in the thread.

Can anyone affected by this still (it's not universal) please post up a traceroute and pathping to the server, it will help to determine the souce of the problem, and see if it's related to yesterday's issue.

Thanks.
I have the same problem on Prophecy of Five. Give me the server IP address and I can run a traceroute but it appears to be YOUR problem, not on my end. I can access anything else without lag spikes.

Maybe you're getting a DOS bomb! Check your logs.

Tsaak's Avatar


Tsaak
01.30.2013 , 05:14 PM | #27
Bumping for Prophecy of the Five - currently can't stay logged in for more than 5 minutes without server lag spiking to ridiculous levels and being disconnected from the game. Definitely a problem on BW's end, not a local issue.

Dougulas's Avatar


Dougulas
01.30.2013 , 07:16 PM | #28
Quote: Originally Posted by Beesodd View Post
Hi guys, we did have some issues yesterday, as mentioned in the thread.

Can anyone affected by this still (it's not universal) please post up a traceroute and pathping to the server, it will help to determine the souce of the problem, and see if it's related to yesterday's issue.

Thanks.
Same thing happening here!

Tracert

Spoiler


Pathping

Spoiler

bjeffrie's Avatar


bjeffrie
01.30.2013 , 07:26 PM | #29
The Shadowlands, connecting from southern NH (via Comcast). Lag is usually rock solid under 30ms. Starting early afternoon same issue as reported here. Login, within a few minutes huge lag spikes then hang on generic loading screen.

tracert:
Code:
Tracing route to 159.153.92.28 over a maximum of 30 hops

  1    <1 ms    <1 ms    <1 ms  DD-WRT [192.168.1.1] 
  2     *        *        *     Request timed out.
  3    11 ms     9 ms     9 ms  te-4-2-ur01.derry.nh.boston.comcast.net [68.85.140.25] 
  4    12 ms    15 ms    16 ms  be-76-ar01.needham.ma.boston.comcast.net [68.85.69.141] 
  5    19 ms    22 ms    23 ms  he-2-6-0-0-cr01.newyork.ny.ibone.comcast.net [68.86.93.33] 
  6    18 ms    17 ms    20 ms  pos-1-0-0-0-pe01.111eighthave.ny.ibone.comcast.net [68.86.86.42] 
  7     *        *        *     Request timed out.
  8    21 ms    19 ms    19 ms  0.ae20.BR2.NYC4.ALTER.NET [204.255.168.173] 
  9    34 ms    24 ms    25 ms  0.xe-7-1-3.XT2.DCA5.ALTER.NET [152.63.0.154] 
 10    28 ms    26 ms    31 ms  TenGigE0-7-0-0.GW5.DCA5.ALTER.NET [152.63.37.114] 
 11    28 ms    25 ms    25 ms  dft-gw.customer.alter.net [152.179.164.162] 
 12    31 ms    31 ms    37 ms  159.153.92.28 

Trace complete.
pathping:
useless apparently if anyone doesn't respond to icmp echo, but
Code:
Tracing route to 159.153.92.28 over a maximum of 30 hops

  0  192.168.1.108 
  1  192.168.1.1 
  2     *        *        *     
Computing statistics for 25 seconds...
            Source to Here   This Node/Link
Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address
  0                                           192.168.1.108 
                                0/ 100 =  0%   |
  1    6ms     0/ 100 =  0%     0/ 100 =  0%  192.168.1.1 

Trace complete.

bjeffrie's Avatar


bjeffrie
01.30.2013 , 08:43 PM | #30
Link to: PingPlotter graph

60% packet loss at # 7
10% packet loss at # 9.10.11.12

Data exported as text::
Host Information
1,DD-WRT,192.168.1.1
2,,-
3,te-4-2-ur01.derry.nh.boston.comcast.net,68.85.140.25
4,be-76-ar01.needham.ma.boston.comcast.net,68.85.69.141
5,he-2-6-0-0-cr01.newyork.ny.ibone.comcast.net,68.86.93.33
6,pos-1-0-0-0-pe01.111eighthave.ny.ibone.comcast.net,68.86.86.42
7,Vlan581.icore1.NTO-NewYork.as6453.net,209.58.26.129
8,0.ae20.BR2.NYC4.ALTER.NET,204.255.168.173
9,0.xe-7-1-3.XT2.DCA5.ALTER.NET,152.63.0.154
10,TenGigE0-7-0-0.GW5.DCA5.ALTER.NET,152.63.37.114
11,dft-gw.customer.alter.net,152.179.164.162
12, -------------- ,159.153.92.28

Sample Information
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