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Dont Receive Additional Monthly Cartel Coins

STAR WARS: The Old Republic > English > Customer Service
Dont Receive Additional Monthly Cartel Coins
First BioWare Post First BioWare Post

little_miko's Avatar


little_miko
02.11.2014 , 12:35 PM | #731
It has also been several days for me and I haven't received my subscription monthly grant. I have security key one though! I don't personally mind waiting a few days but it's been passed few days now and I kind of need them.

unclecid's Avatar


unclecid
02.14.2014 , 10:20 AM | #732
in just a few days i will be owed not just 1 but 2 grants of cartel coins.

really do not understand why this is such an issue.

these has been going on for far too long.

Mythic_MK_II's Avatar


Mythic_MK_II
02.22.2014 , 12:40 PM | #733
Well, as it seems, it hasn't been fixed.

I, as well, have not received my CC's, it's been 2 days and seeing all those posts, it could be a while untill I can expect to receive it.

Poloqu's Avatar


Poloqu
03.10.2014 , 05:29 PM | #734
Greetings

Today I updated the time of my subscription. I bought the non-reccuring one.
The problem is that I havent recieved the monthly grant of 525 cartel coins.
(When I bought the sub for 1st time, coins were added within couple minutes.)

Should I wait for longer time? Or there some issue with that?

Thanks for answers
Best regards
Polok

SettGirkkurn's Avatar


SettGirkkurn
03.11.2014 , 06:40 AM | #735
Also my kid's account havent received any cartel coins from 2 month time code. Last one he got was the one which was fixed previously in this thread on january 20-something, I cant check for sure since I dont have his security key with me, and after that I think there are 2 shipments missing (he still have about 15 days of subscription on his account).
Sent ingame ticket, send forum PM to CS and posting here.
Will not post his account name here, but I have included it in private message that I have sent it before.
Can anyone please take look at it, since if he hadnt noticed it would be gone missing which is not nice...

Podda's Avatar


Podda
03.11.2014 , 08:14 AM | #736
Same issue with me, i subscribed on november and i hadn't received the december complementary cartel coins. very disappointed. i tryed to contact u via ingame but nobody answered

unclecid's Avatar


unclecid
03.11.2014 , 10:10 AM | #737
still have not gotten my CC that were due end of january.
really getting tired of having to call you all every time i use a GTC and each month just to get my allotted cartel coins.
Been thinking about giving SWTOR a try or another looksee?
use this link as the first step
in creating a new account or logging back in to an existing account
and get either a Jumpstart or Preferred Bundle to help get ya going.

Xandrolars's Avatar


Xandrolars
03.11.2014 , 02:19 PM | #738
Same Issue, I have note received my Cartel Coins this month for my subscription OR for having my Security key.

SettGirkkurn's Avatar


SettGirkkurn
03.12.2014 , 05:52 AM | #739
Checked out kids account last night, and he received nice apology from BW with confirmation that he hasnt received February cartel coins grant, and they added them to his account.
Thanks CS.

Poloqu's Avatar


Poloqu
03.14.2014 , 01:30 AM | #740
Cartel Coins added. Thank You very much =)

Best regards
Polok