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Instant crash

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Cxrnxge's Avatar


Cxrnxge
06.15.2012 , 09:28 PM | #1
I've had this trouble since I downloaded the game yesterday. After I clicked the "Play" button it open up, black screens and closes instantly.

I re-installed the game at a friends house on my CPU and it worked fine, no lag and no loading problems. Please help me ASAP, thanks in advance

Here is the DxDiag
Spoiler

Sutii's Avatar


Sutii
06.15.2012 , 09:32 PM | #2 Click here to go to the next staff post in this thread. Next  
Hello Cxrnxge,

Before we attempt more complex troubleshooting methods, could I request that you please try the following:
  1. Please ensure the client is closed.
  2. Press the [Windows] Key + [R] at the same time. (The [Windows] key is the key with the Windows icon on it)
  3. Copy the following in to the text box and press ok: \Users\%USERNAME%\AppData\Local\SWTOR\swtor\
  4. Open the settings folder and then open the client_settings.ini file
  5. Ensure the following are displayed within, or edit/add if so required:
    • Fullscreen = false
    • D3DFullScreen = false
    • RefreshRate = 60
  6. Save and close the file.
  7. Start the game as normal.
  8. Change graphic settings within the game as desired.
Please let us know how you get on.
Sutii | BioWare Customer Service - Forum Support

Cxrnxge's Avatar


Cxrnxge
06.15.2012 , 09:38 PM | #3
Oh wow what a simple solution!!! It works.

Thanks, you're awesome!

Sutii's Avatar


Sutii
06.15.2012 , 09:48 PM | #4 This is the last staff post in this thread.  
Excellent stuff Cxrnxge, simple solutions are my favourites

If you need help with anything else please don't hesitate to contact us.

Take care and have fun playing Star Wars™: The Old Republic™!
Sutii | BioWare Customer Service - Forum Support