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Redeem a product registration code

STAR WARS: The Old Republic > English > Customer Service (Read-Only)
Redeem a product registration code

teddyscheffer's Avatar

12.13.2011 , 08:26 AM | #1
Im kinda confused.

Below is a list of valid Star Wars: The Old Republic codes that have been redeemed under this account.

11.02.2011 Star Wars™: The Old Republic™ Early Game Access: Ready to patch
10.14.2011 Star Wars™: The Old Republic™ Digital Standard Edition

Here it show i redeemed the code some time ago but my
ACCOUNT SUMMARY still says in need to redeem a product registration code??

I enter the code and it says code is in use???, i asume because i entered before?

But why is it asking this when i entered the code some time ago???

Confused gamer

LittleBits's Avatar

12.13.2011 , 08:27 AM | #2
yeah I got the same issue here

Five security questions!
You've answered all five security questions!

Contact information complete!
It will be easier for us to verify your identity and help you!

Redeem a Product Registration Code
Your Product Registration Code is either packaged in the game box or was sent to the email tied to your EA/Origin account. In order to be granted game access and confirm which edition of the game you own, you need to redeem this code.Enter a Code

RhenApsolon's Avatar

12.13.2011 , 08:27 AM | #3
Already a thread here,

Looks like this shouldn't be an issue right now from other people's posts, not 100% sure tho. Apparently people have been able to play with this error (and the subscription error) just fine.

teddyscheffer's Avatar

12.13.2011 , 08:28 AM | #4
Ok thx for the heads up!!

Lets us wait and see

FiveDeadlyVenoms's Avatar

12.13.2011 , 08:28 AM | #5
same problem

Precursors's Avatar

12.13.2011 , 08:29 AM | #6
If you are a pre-order customer, the following steps are NOT required for Early Game Access. However, in order to play Star Wars™: The Old Republic™ at the official launch of the game on December 20, 2011, 12:01AM EST (Pacific: December 19th, 9:01PM; European: December 20th, 05:01AM GMT, 06:01 CET), you must first answer a series of security questions and provide your contact information. Then you must redeem a Product Registration Code that came with the game, and either subscribe to the game or redeem a Game Time Code. Follow the steps outlined below!