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STAR WARS: The Old Republic > English > Customer Service
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First BioWare Post First BioWare Post

Akhalur's Avatar


Akhalur
Old 01.19.2012 , 02:44 PM | #1
I can not re subscribe with my paypal account. When im done with paypal and i get redicreted to website it says :

An error has occurred while trying to process your request. Please, try again later.

Please help me .

marksmaniza's Avatar


marksmaniza
Old 01.19.2012 , 02:47 PM | #2
I am having this issue too, I canceled so I could switch down to a one month and be sure I wasn't going to be billed twice. Now I can't subscribe at all

Rochand's Avatar


Rochand
Old 01.19.2012 , 02:49 PM | #3
Have the same issue for 12 hours now. Called support and was asked to call them again in few hours due to some maintenance on their internal systems.
CE VIP
Bioware: Please address this issue. PvE players on PvE servers should NEVER be forced into PvP through the actions of greifers! http://www.swtor.com/community/showthread.php?t=159167

Rochand's Avatar


Rochand
Old 01.19.2012 , 02:57 PM | #4
I know this might be a double post, but what the heck.

I just checked my subscription and the options there has changed now so something is being worked on in the background.

Earlier today it said that my subscription was expired and now it says:
Quote:
Your play time will be renewing soon. When your play time runs out, you will be billed automatically.
CE VIP
Bioware: Please address this issue. PvE players on PvE servers should NEVER be forced into PvP through the actions of greifers! http://www.swtor.com/community/showthread.php?t=159167

marksmaniza's Avatar


marksmaniza
Old 01.19.2012 , 03:07 PM | #5
Guess I will try back again in a few hours since mine says it will be ending soon.

Narcyz's Avatar


Narcyz
Old 01.19.2012 , 03:45 PM | #6
I'm having same issue after unsubscribing and trying to resub with paypal.I'm sorry for leaving(ish) please take my money!

DeathDiciple's Avatar


DeathDiciple
Old 01.19.2012 , 03:49 PM | #7
I recall paypal being broken before, maybe its broken again.

Also, might sound obvious but worth a shot. Disable VPN/proxies if you have them, or try from different location if you're under some restrictive network (Work, Univ campus or such)

Bansheedragon's Avatar


Bansheedragon
Old 01.19.2012 , 03:50 PM | #8
I had the same problem when I was trying to set up my subscription in December.
For me the issue was because I do not use Internet Explorer as my browser.

So what I did was to use IE and that solved the issue for me.

If you guys are not using IE try using that, it could be it helps.

If you are however using IE, then I cant help, but I thought I could at least post it in case someone found it useful.
Humans say the Road to Hell is paved with good intentions.

Why? Do they think there's a shortage of bad ones?

Narcyz's Avatar


Narcyz
Old 01.19.2012 , 04:38 PM | #9
Just tried with IE got same message but thanks for response anyway.

marksmaniza's Avatar


marksmaniza
Old 01.19.2012 , 07:09 PM | #10
A few hours later and it is still not working. lol