I recently bought a one month subscription, but a few hours later when I run the game and enter character select it still says I'm on free-to-play? Can somebody help?

It shouldn't take that long to update - I assume it says you have the subscription under My Account?

Yeah if i go on "my SWTOR" is says im a subscriber too.... its almost been 18 hours since i subscribed now and im very confused, in-game it still says im ftp

 

edit: Also under "my account" it says im yet to make a subscription plan, but when i click to buy a subscription (which ive already done) it says right there that ive got 29 days remaining of game time...

Edited June 2, 2013 by veskeralucard

I can't really help you, other than to suggest Searching for your issue in the Customer Service forum and posting there Monday morning (or perhaps emailing Support.)

 

I've heard that there can be a wait, but it shouldn't have been this long.

Thanks anyway! could you please tell me the email address? i cant seem to find it.

support@swtor.com, but do bear in mind that if they deem you to have an Account and Billing problem, rather than them just needing to authorize your account properly, they'll make you phone their Support line. That's expensive, but you can contact them through Skype.