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Lost Cartel Coins (real money) & Items in Roll Back

STAR WARS: The Old Republic > English > Customer Service (Read-Only)
Lost Cartel Coins (real money) & Items in Roll Back
 
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Jrea's Avatar


Jrea
03.12.2013 , 10:14 PM | #51
Good Luck getting any kind of a refund.

Never mind rollbacks, They have actually started removing stuff from the game bought with cartel coins, opening any ticket just gets a cut and paste response back.

I found this kind of weird since this is real money and all they seem to care about now is the Cartel Market. I won't be buying any more Cartel Coins and am going to start encouraging others to do the same.

I am also going to find out who to file a consumer complaint too. Defiantly contacting my credit card company. Its real cash now and screwing around is not only inappropriate but also illegal.

Beesodd's Avatar


Beesodd
03.13.2013 , 04:29 AM | #52 This is the last staff post in this thread.  
Hello Jrea,

I looked into this, and hopefully I can clarify. Unfortunately we could not refund the coins, but the unlocks that had the issue have now been applied to your Legacy so you now have what you should have.

Sorry for any confusion, and any inconvenience caused by this issue.

Beesodd | BioWare Customer Service - Forum Support| Find help for all EA Games at Answer HQ.