DiogoMateus Posted September 21, 2020 Share Posted September 21, 2020 Hey, I just bought 35 Euros worth of Cartel Points (5500), but they don´t show up, and I've waited at least an hour. Is there a bug I don´t know about or something else? I really need some help with this and, with some luck, a solution. Link to comment Share on other sites More sharing options...
Tsillah Posted September 21, 2020 Share Posted September 21, 2020 Did you buy them ingame, via this website or Steam? Link to comment Share on other sites More sharing options...
tummiswtor Posted September 21, 2020 Share Posted September 21, 2020 (edited) Hey, I just bought 35 Euros worth of Cartel Points (5500), but they don´t show up, and I've waited at least an hour. Is there a bug I don´t know about or something else? I really need some help with this and, with some luck, a solution. Wait some time. Yesterday I got mine after like 1.5h Maybe You already got when I write this, just noticed. Check status in Your payments on swtor.com, mine was OPEN for 1.5h Edited September 21, 2020 by tummiswtor Link to comment Share on other sites More sharing options...
Dev Post CommunityTeam Posted September 21, 2020 Dev Post Share Posted September 21, 2020 Hi all, Thanks for the different reports concerning the Cartel Coins bug. Our team is currently investigating that. I'll update you when I know more. Link to comment Share on other sites More sharing options...
SJPX Posted September 21, 2020 Share Posted September 21, 2020 I just purchased mine a little while ago the whole site is kind down between Redeeming Codes to Transfer toons to the Cartel Coins. What is going on? Link to comment Share on other sites More sharing options...
Steelsabre Posted September 21, 2020 Share Posted September 21, 2020 Twice now I've attempted to purchase a small amount of coins, 250 CC. First on Steam and then directly through the SWTOR website. Neither is registering on my account, despite receiving confirmation of purchase for both transactions in my email inbox. I hope this matter can be resolved soon, I was planning to buy the Remulus armour set before the flash sale ended. Link to comment Share on other sites More sharing options...
NyanKei Posted September 21, 2020 Share Posted September 21, 2020 I have also purchased 250 CC's x2 almost 3h ago and nothing yet... Is there any updates on the situation? Link to comment Share on other sites More sharing options...
Saurat Posted September 21, 2020 Share Posted September 21, 2020 have you logged out of the character and logged back in? I had the same problem but relogging fixed it. Link to comment Share on other sites More sharing options...
NyanKei Posted September 21, 2020 Share Posted September 21, 2020 have you logged out of the character and logged back in? I had the same problem but relogging fixed it. I have, like every 10 minutes Link to comment Share on other sites More sharing options...
Todoman Posted September 21, 2020 Share Posted September 21, 2020 Hi there, I have bought the 5500 Cartel Coins as well and has not shown up in my account neither. Logged in and out multiple times but to no avail as well. Hope there can be a solution. Link to comment Share on other sites More sharing options...
vivianelu Posted September 21, 2020 Share Posted September 21, 2020 Hi there, I have bought the 5500 Cartel Coins as well and has not shown up in my account neither. Logged in and out multiple times but to no avail as well. Hope there can be a solution. For me the same thing, in game I was told that it could even take several hours until something comes up. I looked on the internet to see if an answer can be found somewhere, what is going on now Link to comment Share on other sites More sharing options...
AwesomeTacoCat Posted September 21, 2020 Share Posted September 21, 2020 Hi all, Thanks for the different reports concerning the Cartel Coins bug. Our team is currently investigating that. I'll update you when I know more. Seems a bit egregious that this thread gets a response under 3 hours yet there is a thread with 235 responses all excoriating the Dev team for the horrendous design of the new augments that is yet to receive any comment on the trove of player feedback... Link to comment Share on other sites More sharing options...
RushOfJustice Posted September 21, 2020 Share Posted September 21, 2020 Seems a bit egregious that this thread gets a response under 3 hours yet there is a thread with 235 responses all excoriating the Dev team for the horrendous design of the new augments that is yet to receive any comment on the trove of player feedback... Well, yeah, this is literally "I gave you my money and you haven't delivered on the product yet." Link to comment Share on other sites More sharing options...
xordevoreaux Posted September 21, 2020 Share Posted September 21, 2020 (edited) For me, buying cartel coins on Steam results in about a 3 or 4 minute delay before I see the coins in-game, and I don't have to relog. Edited September 21, 2020 by xordevoreaux Link to comment Share on other sites More sharing options...
Jackiesbackie Posted September 21, 2020 Share Posted September 21, 2020 Yeah I'm also having this issue. Sucks because I wanted to buy what's on sale on the market right now. Hope its fixed soon Link to comment Share on other sites More sharing options...
redsovereign Posted September 21, 2020 Share Posted September 21, 2020 Still waiting for this issue to be fixed.... Link to comment Share on other sites More sharing options...
Todoman Posted September 21, 2020 Share Posted September 21, 2020 Really wanting to buy the discount set. Any chance of an update? Link to comment Share on other sites More sharing options...
redsovereign Posted September 21, 2020 Share Posted September 21, 2020 I got my credits now! Link to comment Share on other sites More sharing options...
Jackiesbackie Posted September 21, 2020 Share Posted September 21, 2020 I haven't got mine yet. Looks like I won't be able to get the deal now because it's late where I am. How annoying:( Link to comment Share on other sites More sharing options...
oblivionxiblade Posted September 21, 2020 Share Posted September 21, 2020 same still waiting for mine to come through. bought the 2k cartel coins. even got the email verification that the transaction went through. hopefully, it gets resolved sooner or later. Link to comment Share on other sites More sharing options...
Todoman Posted September 21, 2020 Share Posted September 21, 2020 Mine has come through now too. Link to comment Share on other sites More sharing options...
Steelsabre Posted September 21, 2020 Share Posted September 21, 2020 Both of my transcations have come through now. I was able to then purchase the Remulus set without any further trouble. Link to comment Share on other sites More sharing options...
johnyangelo Posted September 23, 2020 Share Posted September 23, 2020 It works, all my 27500 cc came through. Ty for quick fix. Link to comment Share on other sites More sharing options...
Caleb_Nokama Posted March 10, 2022 Share Posted March 10, 2022 Hate to necro this, but it seems to be happening again. Link to comment Share on other sites More sharing options...
Dev Post CommunityTeam Posted March 10, 2022 Dev Post Share Posted March 10, 2022 Hi Caleb_Nokama, If you're still missing your Cartel Coins and it's been more than 24 hours since you purchased your Cartel Coins, I invite you to directly contact our Support Team. Here is our article on how to contact them: How to contact STAR WARS™: The Old Republic™ (SW:TOR) support. Link to comment Share on other sites More sharing options...
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