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Friend pass problem

First BioWare Post First BioWare Post

Alancal's Avatar


Alancal
03.22.2012 , 10:10 PM | #1
Hello, I sent my friend a 7-day pass and he did not receive the e-mail. It will not let me resend it to my knowledge. What should I do?

Ratae's Avatar


Ratae
03.22.2012 , 10:19 PM | #2 This is the last staff post in this thread.  
Greetings Alancal,

Can you ask your friend to check his spam email folders in case the email has been wrongly directed there?

Also, please ask if he already has an account with us using that email address.

If there is still a problem, please phone our Customer Support team using the one of the toll-free numbers below and they will help resolve the issue for you.

Please call our Customer Service team toll-free on:
1855 GO SWTOR (1855 467 9867) from the USA
or +8000 BIOWARE (00800 0246 9273) from the United Kingdom, France or Germany.

Thank you for your time.
Ratae | BioWare Customer Service - Forum Support