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Trask Ulgo down?

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Khalayne's Avatar


Khalayne
03.22.2012 , 08:08 PM | #1
I play on Trask Ulgo (EU) and was in the game when i got kicked from the game. When i try to log back on it says login service is not available. I have tried logging in repeatedly.

Same happened earlier tonight but then i could get back in again after a little while.

Ratae's Avatar


Ratae
03.22.2012 , 10:55 PM | #2 This is the last staff post in this thread.  
Hello Khalayne,

Please try the following troubleshooting steps:

Run the FixLauncher.exe file which can be found in the following location:
C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic

Please make sure that your computer has the correct time, date and timezone settings. Please ensure these are correct on both your Windows clock settings and BIOS clock.

One more thing worth trying can you please ensure that you have the correct ports opened in your router settings. See this link:
http://www.swtor.com/support/helpcenter/2015 and that you have both the launcher.exe and the swtor_setup.exe added to the exceptions of your firewall and any antivirus software.

Also, disable any programs similar to "peer-blocker" and restart your Router.

Please let us know if this helps.
Ratae | BioWare Customer Service - Forum Support