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Security Question Issue

hellspawnpl's Avatar

02.24.2013 , 11:59 AM | #1
My girlfriend have a problem with security question. Recover password do not help, because she is not certain about aswears. We cannot phonecall to England support. Lazarus addon also do not help, because cache on her pc is clean, so we don't see aswears. So we stuck with problem.

hellspawnpl's Avatar

02.24.2013 , 02:53 PM | #2
So i got a aswear to ticket and it's stance that's only way to fix my girlfriend problem is a phonecall :/
We can't make a phonecall's to UK, besides we already pay for subscription, so why to we have to pay more (phonecall)?
We both subscribers, but now my girlfriend play on new account (ofcourse f2p) and she it's piss off about EA/Bioware.

Advice to others: be veeeeery carefull about your Security Question, because when you forget it or something and you are unable to make a call to UK, France, whatever (or just don't want to do that) you just have say godbye to your account :/

They write it must be a call, because of some hackers might try to break to her account O.o