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Information Request: Crashing to Desktop

STAR WARS: The Old Republic > English > Customer Service
Information Request: Crashing to Desktop
First BioWare Post First BioWare Post

OwenBrooks's Avatar


OwenBrooks
02.09.2013 , 01:47 AM | #981
Hi Chasekross,

The last few errors was crashes in the video driver,

Try the following drivers with a clean install http://www2.ati.com/drivers/13-1_vis...d_ccc_whql.exe

tendura's Avatar


tendura
02.09.2013 , 07:22 AM | #982
Here is my reliability report. I have crashed so many times that posting each report individually would be a waste of my time seeing how everyone else has posted theirs and mine are getting the same error codes as them. I just wanted to post a picture so that the all mighty, all knowing, all blame it on everyone else besides Bioware can see how redonkulous and out of control this problem is.

Redonkulous

Caveat:

I do have one question for the Bioware gods; Have ya'll (BW) taken responsibility for any of the plethora of problems since the game has been released??? I'm figuring its about time for ya'll to start blaming something or someone else. If I were ya'll, I would start blaming it on the Loch Ness Monster or perhaps Bigfoot? Either way you can't go wrong....

ViperxTF's Avatar


ViperxTF
02.09.2013 , 10:28 AM | #983
Quote: Originally Posted by OwenBrooks View Post
Gutzduken

run the repair on the launcher after login (lower left cog) that should hopefully solve the companion crash.

the below may stop your crashes in esselles
1.Right-click on your desktop background
2.Select "NVidia settings"
3.Go in the "Manage 3D settings" option
4.Under the "Program Settings" tab then add swtor.exe if not already listed
5.Find the "Threaded optimization" option and turn it "OFF" to force it off.
6.Apply the modifications
These steps did not resolve the issue. Other things i have tried include repairing the MS Visual C++ 2008 install for both 32 and 64 bit versions. Well i have passed by The Esseles now anyway but i did just run it solo to test out the above changes but no luck.

Khyle's Avatar


Khyle
02.09.2013 , 11:50 AM | #984
I don't want to jinx it but I seem to have fixed my problem crashing to desktop (especially in warzones) simply by setting Shadows to low instead of high. Annoying, since my graphic card should be enough to run this game on complete max settings, but I guess it's not that big of a deal. I barely noticed them anyway, lol.

Let's see if this keeps up, but I've been playing for hours without a problem (well, I got the dreadful "blue screen" once, but that's for another day ).
"You let one of them go, but that's nothing new. Every now and then, a little victim's spared... because she smiled, cos he's got freckles, cos they begged. And that's how you live with yourself, that's how you slaughter millions. Because once in a while, on a whim, if the wind's in the right directionů you happen to be kind."

tendura's Avatar


tendura
02.09.2013 , 05:36 PM | #985
#6 today /sigh. Now instead of just 1 error in the Reliability Monitor, I'm starting to get 2....

Source
Star Wars: The Old Republic

Summary
Stopped working

Date
‎2/‎9/‎2013 6:12 PM

Status
Report sent

Description
Faulting Application Path: C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\swtor\RetailClient\swtor.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: swtor.exe
Application Version: 1.0.0.0
Application Timestamp: 51016c10
Fault Module Name: MemoryMan.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 510167b6
Exception Code: c0000005
Exception Offset: 00005924
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Extra information about the problem
Bucket ID: 3378223023


-----------------------------------------------------------------------------------------------------------------------------------------

Source
Star Wars: The Old Republic

Summary
Stopped working

Date
‎2/‎9/‎2013 6:12 PM

Status
Report sent

Description
Faulting Application Path: C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\swtor\RetailClient\swtor.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: swtor.exe
Application Version: 1.0.0.0
Application Timestamp: 51016c10
Fault Module Name: MSVCR90.dll
Fault Module Version: 9.0.30729.6161
Fault Module Timestamp: 4dace5b9
Exception Code: c0000005
Exception Offset: 0003734d
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: a7aa
Additional Information 2: a7aa91f17ea749d42a4de3b390fa5b3d
Additional Information 3: a7aa
Additional Information 4: a7aa91f17ea749d42a4de3b390fa5b3d

Extra information about the problem
Bucket ID: 3378161423

OwenBrooks's Avatar


OwenBrooks
02.09.2013 , 06:31 PM | #986
The amount of errors you have lets go over the basics

You have run Memtest86+ with at least 6 passes without error ?
You have used a program like furmark http://www.ozone3d.net/benchmarks/fur/ to test your video card.
You have run chkdsk c: /f on all drives and found no errors
You have run sfc /scannow with no errors found.
You have done a clean boot using msconfig.
You have updated .NET Framework and Visual C++ features.

tendura's Avatar


tendura
02.09.2013 , 06:57 PM | #987
Hmm, while all of that sounds tempting, I think I'll hold off until I start having the same problems in the other online games I play. I'm just posting the info so BW can leave no stone unturned because I'm sure that they are VERY close to figuring out the problem for the thousands of other players. I do appreciate the effort you have put into doing BW's job for them though. You should really get paid because you have given more help than said company.

DarthVitrial's Avatar


DarthVitrial
02.09.2013 , 11:47 PM | #988
When: Upon entering the fleet.
Crash report: none.
DxDiag: Too long.
Likely cause: memory leak.

Rognus's Avatar


Rognus
02.10.2013 , 01:43 AM | #989
Prophecy of the five
Chann, Zileth
In flashpoints 1-2 day sometimes more, Now crashing in SectionX at random times
Always in a conversation
Spoiler


Spoiler

Latest Crash
Spoiler


Plain old game closes and I am at the desktop then have to re log in every time like I am starting from scratch

Atlantida's Avatar


Atlantida
02.10.2013 , 07:57 AM | #990
I crash on cut scenes during flash points. Always at the same times also.