Please upgrade your browser for the best possible experience.

Chrome Firefox Internet Explorer
×

Ticket 7829392

rolpeadolpe's Avatar


rolpeadolpe
01.21.2013 , 06:32 AM | #1
You had restored my characters on 1/17 but one of them had been the wrong toon. I was hoping for Thamasa, a level 18 or 19 Sith Female Sorc. She's easily distinguished by her Revan's Robe and her purple/pink lightsaber crystal from the Cartel Market and the HK legacy unlock. I put the ticket in within 15 mins of being restored and have not heard anything back. The other Sorc that was restored, is also plagued with a rename bug when I have to rename her every time I wish to play her, hoping no one took my name in between the times I wish to play.

This lack of quality "customer service" is leaving a bad taste in my mouth, and while I want to continue to sub and continue playing, every day that goes by with this unresolved is making it harder to want to continue doing so.

rolpeadolpe's Avatar


rolpeadolpe
01.25.2013 , 11:08 AM | #2
Bump!!