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Unable to Login

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W_Y_A_T_T's Avatar


W_Y_A_T_T
11.03.2012 , 12:01 PM | #1
When we try to login it sends us to the forum page. I don't understand what I'm supposed to do on the forum page to get the login to accept.

W_Y_A_T_T's Avatar


W_Y_A_T_T
11.03.2012 , 12:03 PM | #2
It says the login service is unavailable?????

Bronholz's Avatar


Bronholz
11.03.2012 , 03:16 PM | #3 This is the last staff post in this thread.  
Greetings W_Y_A_T_T,

Thanks for contacting us.

This issue can be caused if the Time, Date or Timezone on your computer doesn't match that set under your account. Please check these settings on your computer to make sure they are correct.

Something you can also try is downloading the latest version of the launcher and setup files from here, as this has been known to resolve the issue.

Thanks for your patience
Bronholz | BioWare Customer Service Forum Support

mlbane's Avatar


mlbane
12.26.2012 , 11:50 PM | #4
This tread helped! At some point my date changed from 2012, to 2001...go figure. This tread let me know to check my date, and after I corrected the date, the login worked right off the bat...Thanks!