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When are subscriber cartel coins awarded?

STAR WARS: The Old Republic > English > General Discussion
When are subscriber cartel coins awarded?

driftus's Avatar

11.18.2012 , 05:53 PM | #1
I received all my cartel coins on F2P launch. Then, my monthly subscription renewed on 11/17 and was successfully charged on wee hours today 11/18. However, as of now my cartel coin balance is unchanged. Simply asking how long it takes for cartel coins to be added in this case, as I assumed it would be upon successful billing and sub renewal.

Caminari's Avatar

11.18.2012 , 06:14 PM | #2
As of yet, no-one knows.
My account ticked over on the 16th, still waiting.
I know of other people who've had theirs charge since the 15th who did get their sub bonus coins.
Seems it's luck of the draw. I opened a ticket, you should too.
"Relativity applies to physics, not ethics."~Albert Einstein

Fleurdelis's Avatar

11.18.2012 , 07:40 PM | #3
Since f2p came out on the 15th i would say on the 15 th of every month.

ckoneful's Avatar

11.18.2012 , 07:41 PM | #4
Quote: Originally Posted by Fleurdelis View Post
Since f2p came out on the 15th i would say on the 15 th of every month.
If that were true I should've gotten my coins for this month already.

Hestis's Avatar

11.18.2012 , 08:04 PM | #5
And what is also weird, is that I've gotten the monthly coins for this month for having the security key, but not for my subscription. I don't know why they wouldn't award on the same day.

Gerandar's Avatar

11.18.2012 , 08:32 PM | #6
I've been getting the "cartel coins have been added to your account!" message but have yet to see a single coin :\

driftus's Avatar

11.19.2012 , 04:06 PM | #7
thanks for the replies.

I now see that there is a large ongoing issue with cartel coin awards post F2P launch. My greatest concern with this situation now is that, after the numerous other threads regarding this exact situation and many more revolving around not receiving purchased coins, there seems to be no concerted response/sticky/announcement regarding this issue. I've been enjoying this game again for the last few months yet fear that a lack of response so far can cause crippling damage to the game's reputation.

jgoldsack's Avatar

11.19.2012 , 04:44 PM | #8
My sub renewed 2 days ago, and I got my 500 coins for it the same day...
On the Internet, you can be anything you want. It is strange so many people choose to be stupid. <-- link for some free stuff!

driftus's Avatar

11.21.2012 , 06:42 AM | #9
Received my cartel coin allotment last night 11/20 at 9:21pm EST (according to email timestamp).

I did not know that an email confirmation of the disbursement was going to happen.

Not a huge complaint; I would have appreciated more detailed information regarding the process, however.

I swear though, if there was a way to combine Star Trek Online space (ship) combat with SWTOR ground combat . . . that would be a winner!

amnie's Avatar

11.21.2012 , 06:54 AM | #10
I got the e-mail that they were rewarded to my account a few hours ago and just checked my account... they are there. I haven't checked in-game yet, though.