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When do subscriber's get their monthly Cartel Coin Stipend?

STAR WARS: The Old Republic > English > General Discussion
When do subscriber's get their monthly Cartel Coin Stipend?

KurganNazzir's Avatar


KurganNazzir
11.19.2012 , 02:30 AM | #11
Quote: Originally Posted by IrishTR View Post
Wait so your telling me I won't see my stipend for 6 months when my renewal is up? 2/14/2013 is renewal date.

So let me get this straight. 6 month subs, get 600 vs 1 month subs who get 500. Yet they get 500 every month and 6 month people have to wait 6 months to get 600?

http://www.swtor.com/free

Could we get some clearer explanation on this matter? I know its late as I write this and might just be confused but it seems the 6 month subbers (like myself) might be getting hosed in some shape here...
You should get 600 every month now, it's a monthly stipend. I use time cards so I should get 525 next month (this month was paid before the switch so I got 200). You should also get it on or near your bill date but I'm betting the system is a bit backed up with it all being new and buggy.
Dark Eclipse
GAF

Yasu's Avatar


Yasu
11.19.2012 , 02:45 AM | #12
Guess I better send in a ticket, because I haven't gotten any cartel coins from this month when my sub also renewed. Not before launch and not after launch. Hoping they would fix these problems by themselvs *sigh*.
Lonely wanderer on Kinrath Spider. Where is everyone?

maxilo's Avatar


maxilo
11.19.2012 , 03:30 AM | #13
so if your 6 month sub started before the 15th, you wont get anything for 6 months

grombrinda's Avatar


grombrinda
11.19.2012 , 03:52 AM | #14
There are people that have gotten their monthly stipend already..but quiet of few that just renewed and still haven't gotten anything. As for the 3 month payments,i'm not sure how that works as they ( Ea/Bioware)really don't believe in concise information.
We didn't start the Star Wars,They were already fightin' em,since George was writing them!!

Elysith's Avatar


Elysith
11.19.2012 , 03:57 AM | #15
Quote: Originally Posted by maxilo View Post
so if your 6 month sub started before the 15th, you wont get anything for 6 months
Nah, you should get 600 next month and so on.

IrishTR's Avatar


IrishTR
11.19.2012 , 04:03 AM | #16
Quote: Originally Posted by GnatB View Post
I expect worse case for 6 monthers is they get 3600 when their sub reups. Either that, or they get 600 every same day as their sub is up (i.e. 14th, for you) which presumably means you SHOULD have gotten it Wednesday... so apparently it's worst case scenario?
Ya all I have received was 2100 on F2P launch day.


11/15/2012 Security Key Monthly Grant Amount: 100 Total: 2100
11/15/2012 Free-to-Play Launch Reward: 250 Cartel Coins Amount: 250 Total: 2000
11/15/2012 Transfer from Rewards Tab Amount: 1750 Total: 1750

I guess I'll find out the true answer come 12/14/2012 since that would be the day of the month for my sub payment but renewal isn't till 2/14/2013, again it would be nice for a more definitive answer instead of having to wait for next month or even next 3 months till renewal, being a constant 6month subscriber since launch and all.

I would hope its the 14th of every month (in my case) to receive the 600 from sub and 100 from security key just gotta wait and see I suppose.

Slopster's Avatar


Slopster
11.19.2012 , 08:36 AM | #17
Hi all, OP here with an update.

Looked closer at my wife's ledger and it appears they awarded her stipend a day early. It was marked 11/19/12 (today), but was credited on 11/18/12, a day early.

Also, to those who assume the cartel coins only come every six months, I'm not sure this is accurate. My wife's a 6 months sub and she got 1 months worth yesterday. I guess my concern is that a wide range of subs didn't get their stipend as intended.

Any response by Bioware would be appreciated, as I don't want to ticket something that isn't a bug.
Finally, to the posted above that cited a Customer Service Database link, the link you posted links to a cartel coin status thread, doesn't say anything about when coins should be credited. Wrong link?
Slopster 55 JS / Slop 55 JK / Slew 55 SM / Sloppily 55 TR
Slather 55 SW / Slopstar 55 SI / Sludgy 55 BH / Slot 55 IA
Stay Classy
Prophecy of the Five (PVP-EST)

ripster's Avatar


ripster
11.19.2012 , 08:44 AM | #18
My sub renewed (i.e. I was billed) on the 16th and today (the 19th) got my 500 Complimentary Cartel Coins.

Slopster's Avatar


Slopster
11.19.2012 , 10:00 AM | #19
Just to add more detail:

Sub restarted on 8/18/12, next billing 2/14/13. No cartel coins as of yet.
Slopster 55 JS / Slop 55 JK / Slew 55 SM / Sloppily 55 TR
Slather 55 SW / Slopstar 55 SI / Sludgy 55 BH / Slot 55 IA
Stay Classy
Prophecy of the Five (PVP-EST)

CRAIGEMARSHALL's Avatar


CRAIGEMARSHALL
11.19.2012 , 10:01 AM | #20
Am a 3 month subber, next billing date is the 14/1/2013, i got 2150 at f2p launch, but nothing else as of now, tho i will check my ledger and see what that says.