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Unable to Log in (stuck at character loading screen) 1.4

STAR WARS: The Old Republic > English > Customer Service
Unable to Log in (stuck at character loading screen) 1.4
First BioWare Post First BioWare Post

AWDelta's Avatar


AWDelta
09.29.2012 , 09:39 AM | #111
It worked for me as well so I suggest giving it a try if your stuck.

Injudicator's Avatar


Injudicator
09.29.2012 , 09:39 AM | #112
The steps of what I tried:
1.start the game
2. In the main menu I selected the start with full screen option
3. I restarted the game
4.i pressed select on my char (so that he can start loading)
5. Immediately I pressed the windows button +D ( show desktop)
6. Waited 5 mins and maximised the game by clicking on the swtor icon
On my toolbar
Hope it works for you guys

Vistaer's Avatar


Vistaer
09.29.2012 , 10:31 AM | #113
This happened to me. Died in an Op, went to revive, got perpetually stuck at load screen, and locked out of my alts because main was stuck at "Logged in".

Unfortunately this fullscreen stuff above did not work for me, however I got back in via the following method.

1. I got to character selection screen, tried to logon as an alt - was told couldnt due to main being logged in.
2. Was in the middle of filling out a ticket, then noticed my selection screen appeared to "reset". Canceled my ticket, selected that same alt, and got logged in.
3. Once logged in, logged out (waiting for the logout timer due to not being in safe are), then could login as my main again.

Hopefully that may help someone else.

Nozomi's Avatar


Nozomi
09.29.2012 , 10:49 AM | #114
Quote: Originally Posted by Injudicator View Post
The steps of what I tried:
1.start the game
2. In the main menu I selected the start with full screen option
3. I restarted the game
4.i pressed select on my char (so that he can start loading)
5. Immediately I pressed the windows button +D ( show desktop)
6. Waited 5 mins and maximised the game by clicking on the swtor icon
On my toolbar
Hope it works for you guys
Whomever figured this out, you should get something from BioWare! I tried this, and after being stuck in limbo for the past 3 days, I can finally get online. Maybe even get to do TFB HM tonight with the guild. I'm really quite annoyed that I couldn't be there for the SM clear.

This should have been fixed on PTS. Still, I'm happy to get online.
The tenets of the Sith are more than just words to be memorized. Learn them, understand them. They will lead you to the true power of the Force; the power of the dark side.

Omedarcus's Avatar


Omedarcus
09.30.2012 , 05:03 AM | #115
Same problem here. The game was running fine, but my main went back onto my ship and now am stuck at the loading screen. If I alt-f4 out and come back in, i cant even load any other character because it says my main is still logged in. So when i try to play the character who is stuck, i'm still stuck at the loading screen.

Pearless's Avatar


Pearless
09.30.2012 , 07:47 AM | #116
I found another way that seemed to work for me (same issue - log in screen of death).

GO to Windowed Mode - then after you select the crashed character, use your mouse to resize the window. That causes the loading screen to reset to another version and when it goes back to the regular loading screen it moves past the crash point. Weeeeee.

bowlofcereal's Avatar


bowlofcereal
09.30.2012 , 08:02 AM | #117
Quote: Originally Posted by Pearless View Post
I found another way that seemed to work for me (same issue - log in screen of death).

GO to Windowed Mode - then after you select the crashed character, use your mouse to resize the window. That causes the loading screen to reset to another version and when it goes back to the regular loading screen it moves past the crash point. Weeeeee.
*unsuccessful attempt
Outlaw's Den - because a lawless area is the natural place to socialize and do business,.

MACOMLT's Avatar


MACOMLT
09.30.2012 , 08:40 AM | #118
I have also tried all the tips. Repaired, changed window mode and created another toon on different server. Still cant log in to mine on JC. Waiting on reply from my in-game support ticket.

LordMalic's Avatar


LordMalic
09.30.2012 , 09:14 AM | #119
So what is being done to fix all this? As I see there is LOTS pf players having similar issues to logging in. Its only a matter of time before they quit the game, then what? You lose more and more money to the brink you finally fix what you broke? This game has so much potential and you are letting it slip away.
X-RAIDED
Dravyn Ganderin Serpitina
SHADOWLANDS

LordOfTheBees's Avatar


LordOfTheBees
09.30.2012 , 10:01 AM | #120
Quote: Originally Posted by Injudicator View Post
The steps of what I tried:
1.start the game
2. In the main menu I selected the start with full screen option
3. I restarted the game
4.i pressed select on my char (so that he can start loading)
5. Immediately I pressed the windows button +D ( show desktop)
6. Waited 5 mins and maximised the game by clicking on the swtor icon
On my toolbar
Hope it works for you guys
I can confirm that this worked for me. Wasn't able to log onto my character since Wednesday.

I also received two emails saying that my ticket was escalated to a specialist, guess that wasn't needed.

Nice work figuring this out.