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Understandable Confusion

lunabaguna's Avatar


lunabaguna
12.13.2011 , 11:33 AM | #1
With notes such as this:

http://www.swtor.com/blog/early-game...mails-and-more

Where SR says:
The good news is that effectively everyone is being given two 'extra bonus' days as the EGA program is now up to seven days long. The bad news is unfortunately we cannot let people know on an individual basis when they will gain access until we are ready.

And tweets that give differing expectations:
1) The third wave of Early Game Access emails have been sent, one more to go!

2) If you were not invited during today's invites, don't worry! We will continue to invite more people as Early Game Access continues.

and then

3) Don't worry, there are still more invites coming today! We will announce when the next wave is sent.

Its understandable people are getting confused.

Just wondering if we can get a more stable frame of reference for how this roll out will be continuing, as well as maybe a solid reason why?

Do you guys have a target in mind for new players per day? Is it based on server strength? I guess we are just wondering, what is your criteria at this point for how often you are doing waves, why, and what we can expect in the coming days? We appreciate all your hard work, but would like more solid communication.

lunabaguna's Avatar


lunabaguna
12.13.2011 , 11:39 AM | #2
Wow these forums are moving fast.

msales's Avatar


msales
12.13.2011 , 11:40 AM | #3
Quote: Originally Posted by lunabaguna View Post
With notes such as this:

http://www.swtor.com/blog/early-game...mails-and-more

Where SR says:
The good news is that effectively everyone is being given two 'extra bonus' days as the EGA program is now up to seven days long. The bad news is unfortunately we cannot let people know on an individual basis when they will gain access until we are ready.

And tweets that give differing expectations:
1) The third wave of Early Game Access emails have been sent, one more to go!

2) If you were not invited during today's invites, don't worry! We will continue to invite more people as Early Game Access continues.

and then

3) Don't worry, there are still more invites coming today! We will announce when the next wave is sent.

Its understandable people are getting confused.

Just wondering if we can get a more stable frame of reference for how this roll out will be continuing, as well as maybe a solid reason why?

Do you guys have a target in mind for new players per day? Is it based on server strength? I guess we are just wondering, what is your criteria at this point for how often you are doing waves, why, and what we can expect in the coming days? We appreciate all your hard work, but would like more solid communication.


This would make sense, I do wonder if the last tweet was just to appease customers who are cheesed off. Personally, Iím disappointed and I donít think BW are handling it very well but itís not the end of the world. The main thing that bothers me is that I wanted to get on ASAP to reserve the name I wanted. Iím in a pre-launch guild so Iím restricted to one server. The annoying thing is that like a lot of other people I did buy the game on the 21st, but game.co.uk didnít send out codes until the 26th. Personally Iíd let us all on then then let people queue at the servers, at least you get an ETA then.

Ah well.

lunabaguna's Avatar


lunabaguna
12.13.2011 , 11:43 AM | #4
I would just appreciate some sort of "We want to get this many players in a day" or "We are hoping to test how servers handle x people at primetime" or "Our goal is one wave every 3-4 hours." Something solid, tangible, and not cryptic.

lunabaguna's Avatar


lunabaguna
12.13.2011 , 12:04 PM | #5
And now:
Another batch of emails has gone out. Good news, this one was a bonus wave, we still have one more to go today!

Really? A bonus wave? What is the thought process going on over there right now?

IasonEvan's Avatar


IasonEvan
12.13.2011 , 12:08 PM | #6
I pre-ordered last week so I will be stoked if I make it on by the 17th or so. I can't wait, but there are other great games I can play til then, so it's all good.

lunabaguna's Avatar


lunabaguna
12.13.2011 , 12:15 PM | #7
I leave for vacation on the 16th, so Im just hoping to reserve my character name and get guilded up before I cant play for 9 days.