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CTD when switching to ALTS

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Smarty's Avatar


Smarty
05.10.2012 , 10:51 AM | #1
Anyone else crashing to desktop when switching to an alt?
Smarty Shot First
Imperial Agent Squadron
238

Smaois's Avatar


Smaois
05.10.2012 , 10:53 AM | #2 Click here to go to the next staff post in this thread. Next  
Greetings Smarty,

Sorry to hear you are experiencing an issue with the game.

Do you get an error message on screen?

Smaois | BioWare Customer Service Forum Support

Smarty's Avatar


Smarty
05.10.2012 , 03:48 PM | #3
Quote: Originally Posted by Smaois View Post
Greetings Smarty,

Sorry to hear you are experiencing an issue with the game.

Do you get an error message on screen?
Yes I when it dumps out to desktop I have "Starwars The old Republic has stopped responding"
Smarty Shot First
Imperial Agent Squadron
238

KrelosDarksky's Avatar


KrelosDarksky
05.10.2012 , 05:29 PM | #4
Prepare for copy/paste reply :

"Thank you for contacting us .. your system is not compatible with SWTOR and/or you need to upgrade your PC. We understand that you have played since BETA test but that has no bearing on this situation since your computer must be to blame and not us"

Sutii's Avatar


Sutii
05.10.2012 , 06:19 PM | #5 Click here to go to the next staff post in this thread. Next  
Hello Smarty,

To be able to troubleshoot the particular issue you're experiencing we need more information about the computer you are trying to run the client on. Please reply to this thread with a DXDiag and reliability reports. Information on how to obtain these can be found in the spoilers below:

Please post them within [code] [/code] or [spoiler] [/spoiler] tags.

DXDiag report
Spoiler

Reliability Report:
Spoiler

Thank you for your cooperation.
Sutii | BioWare Customer Service - Forum Support