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Game won't load to character screen

STAR WARS: The Old Republic > English > Customer Service
Game won't load to character screen
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Thenorriss's Avatar


Thenorriss
04.30.2012 , 11:12 AM | #1
When I log into the game all I hear is music, the screen goes black, and it wont load to the character select screen. I'm running Alienware M14x with Geforce 555 on driver version 296.10. Anyone else having this issue, or have any info on it? Thanks!

Beesodd's Avatar


Beesodd
04.30.2012 , 11:15 AM | #2 Click here to go to the next staff post in this thread. Next  
Greetings Thenorriss,

When you hear the music, please try pressing Alt & Enter to toggle the game to windowed mode. Some players are experiencing issues with resolution and/or refresh rate, and this may help. Once the game is in windowed mode, please try changing the resolution/refresh to one more suitable for your monitor, if this is the issue.

Beesodd | BioWare Customer Service - Forum Support| Find help for all EA Games at Answer HQ.

Thenorriss's Avatar


Thenorriss
04.30.2012 , 11:19 AM | #3
That was fast, thank you. It seems to have worked.

Beesodd's Avatar


Beesodd
04.30.2012 , 12:21 PM | #4 Click here to go to the next staff post in this thread. Next  
That's great to hear.

Enjoy the game.

Beesodd | BioWare Customer Service - Forum Support| Find help for all EA Games at Answer HQ.