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Ilum/Hoth Tauntaun sound bug and crash

STAR WARS: The Old Republic > English > Customer Service
Ilum/Hoth Tauntaun sound bug and crash
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AriTrk's Avatar


AriTrk
04.27.2012 , 06:05 AM | #1
i know title sounds weird but since 1.2 i have encountered this bug also the other client crash issues as on the other topic discussed.
as sage if u start to attack Tauntaun with telekinetic throw they dont take dmg and animation of that ability stays so if u spam the skill even mounted u can stack lots and lots of animations which can be seen by anyone not just your client side, anyways after even just 1 telekinetic throw my sound gets bugged like the one since 1.2 and i got a white fizzling animation while my computer goes crazy and tries to read smt from hdd and in a very short time like 10-15min my client crashes without an error.
I know tauntauns are not a quest mob or else just letting devs to know which i made a ticket week ago that i dont see it anymore in my tickets.
http://i.imgur.com/W8xcb.jpg

Cerimon's Avatar


Cerimon
04.27.2012 , 06:24 AM | #2 Click here to go to the next staff post in this thread. Next  
Greetings AriTrk,

If you come across a bug while playing Star Wars: The Old Republic, we’d love to hear about it so that we can identify the problem causing the bug and fix it as quickly as possible.
You can report the bug from within the game by clicking on the ? icon at the top of your screen or by typing ctrl+/ and creating a bug ticket.
To create a bug ticket you should select the following options once you’ve opened the Help Center:
Click on Request Help – then click on Create Ticket. On the pop-up that appears, please select the Bug Report Category.
Please note that this category should only be used to report bugs and not to report a serious problem that is stopping you from progressing in the game.

In order for us to be able to identify the issue causing the bug we would ask for you to provide as much of the following relevant information as possible in the text box:

• Client language (i.e. French/German/English)
• Server (i.e. Cosmic Turbine / Darth Malak)
• Planet/Area Name (Taris/ Nar Shaddaa)
• Coordinates (e.g. X: 23 Y: -175 Z: 200, you can get these by mousing over the arrow representing your character on the minimap)
• Character Name and Account Handle (Camaron, Camaronepixxx)
• Character Level / Class / Advanced class (Level 14, Sith Warrior, Juggernaut)
• Mission Name ( Gree: Hydro Supply)
• Mission stage (the mission text for the step you are currently on)
• Active Companion (Vette)
• Detailed description of the bug.

Once you’ve provided all the information that you consider applicable, please click on Create Ticket.
You’ll be provided with some related information on known bugs from the Help Center,
if you don’t see the issue you are reporting there, please click on Submit Ticket again to confirm your report.

You can also report bugs via email to support@swtor.com – and you can include a screenshot (if applicable) with your mail.
For email reports we ask that you provide the same level of detail as outlined above.

While we will not respond to a bug report except to acknowledge receipt, please be assured that we will investigate all bugs reported to us.

Thank You for playing Star Wars: The Old Republic

Cerimon | BioWare Customer Service - Forum Support