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SWTOR - launcher.exe Does Not Open!

STAR WARS: The Old Republic > English > Customer Service
SWTOR - launcher.exe Does Not Open!
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Etot's Avatar


Etot
01.12.2012 , 06:05 PM | #1
Hi,

I just downloaded the Swtor launcher on my laptop (Windows 7 Home Premium 64-bit) and it simply won't open. There is no error message or screen it just doesn't open. I have read several other threads with people having the same issue, but never a solution. Basically, I double click launcher.exe and nothing happens. I can see it appear in Processes for about 10-15 seconds and then it just disappears.

I have tried:
  • Checking "Run as Administrator"
  • Running FixLauncher.exe
  • Restarting my computer
  • Reinstalling the launcher
  • Adding permissions for launcher.exe to Windows Firewall and my anti-virus program.

I have also read through the troubleshooting threads and still no answer. I downloaded it fine on my desktop computer but my laptop simply won't work. Any help is greatly appreciated!

Thanks!


DxDiag:
Code:
------------------
System Information
------------------
Time of this report: 1/12/2012, 18:53:34
       Machine name: VELOCITY
   Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.110622-1503)
           Language: English (Regional Setting: English)
System Manufacturer: ASUSTeK Computer INC.
       System Model: C90S
               BIOS: BIOS Date: 10/24/07 14:23:40 Ver: 08.00.12
          Processor: Intel(R) Core(TM)2 Duo CPU     E4600  @ 2.40GHz (2 CPUs), ~2.4GHz
             Memory: 4096MB RAM
Available OS Memory: 2944MB RAM
          Page File: 1550MB used, 4633MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7600.16385 32bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
        Sound Tab 3: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
          Card name: NVIDIA GeForce 8600M GT  
       Manufacturer: NVIDIA
          Chip type: GeForce 8600M GT
           DAC type: Integrated RAMDAC
         Device Key: Enum\PCI\VEN_10DE&DEV_0407&SUBSYS_16181043&REV_A1
     Display Memory: 1459 MB
   Dedicated Memory: 243 MB
      Shared Memory: 1215 MB
       Current Mode: 1400 x 1050 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: unknown
         Monitor Id: CMO1523
        Native Mode: 1680 x 1050(p) (59.883Hz)
        Output Type: Internal
        Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 8.17.0012.5896 (English)
     Driver Version: 8.17.12.5896
        DDI Version: 10
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 7/9/2010 17:38:00, 12471400 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp: 
  Device Identifier: {D7B71E3E-4747-11CF-FB64-14361FC2C535}
          Vendor ID: 0x10DE
          Device ID: 0x0407
          SubSys ID: 0x16181043
        Revision ID: 0x00A1
 Driver Strong Name: oem94.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section006:8.17.12.5896:pci\ven_10de&dev_0407&subsys_16181043
     Rank Of Driver: 00E60001
        Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C 
   Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
       D3D9 Overlay: Supported
            DXVA-HD: Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled

-------------
Sound Devices
-------------
            Description: Headphones (High Definition Audio Device)
 Default Sound Playback: Yes
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0883&SUBSYS_10438284&REV_1000
        Manufacturer ID: 1
             Product ID: 65535
                   Type: WDM
            Driver Name: HdAudio.sys
         Driver Version: 6.01.7600.16385 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 7/13/2009 19:07:00, 350208 bytes
            Other Files: 
        Driver Provider: Microsoft
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Digital Audio (S/PDIF) (High Definition Audio Device)
 Default Sound Playback: No
 Default Voice Playback: Yes
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0883&SUBSYS_10438284&REV_1000
        Manufacturer ID: 1
             Product ID: 65535
                   Type: WDM
            Driver Name: HdAudio.sys
         Driver Version: 6.01.7600.16385 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 7/13/2009 19:07:00, 350208 bytes
            Other Files: 
        Driver Provider: Microsoft
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Speakers (High Definition Audio Device)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0883&SUBSYS_10438284&REV_1000
        Manufacturer ID: 1
             Product ID: 65535
                   Type: WDM
            Driver Name: HdAudio.sys
         Driver Version: 6.01.7600.16385 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 7/13/2009 19:07:00, 350208 bytes
            Other Files: 
        Driver Provider: Microsoft
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
            Description: Microphone (High Definition Audio Device)
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: HdAudio.sys
         Driver Version: 6.01.7600.16385 (English)
      Driver Attributes: Final Retail
          Date and Size: 7/13/2009 19:07:00, 350208 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

            Description: Modem #0 Line Record
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: 
         Driver Version: 
      Driver Attributes: 
          Date and Size: 
              Cap Flags: 0x1
           Format Flags: 0x0

-------------------
DirectInput Devices
-------------------
      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Keyboard
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Razer Mamba
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x0024
        FF Driver: n/a

      Device Name: Razer Mamba
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x0024
        FF Driver: n/a

      Device Name: Razer BlackWidow Ultimate
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x010D
        FF Driver: n/a

      Device Name: Razer BlackWidow Ultimate
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x010D
        FF Driver: n/a

      Device Name: Nintendo RVL-CNT-01
         Attached: 1
    Controller ID: 0x3
Vendor/Product ID: 0x057E, 0x0306
        FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x27CB
| Matching Device ID: usb\root_hub
| Service: usbhub

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Standard PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
| 
+ HID Keyboard Device
| Vendor/Product ID: 0x1532, 0x0024
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| 
+ Razer BlackWidow Ultimate
| Vendor/Product ID: 0x1532, 0x010D
| Matching Device ID: hid\vid_1532&pid_010d&mi_00
| Upper Filters: RzSynapse
| Service: kbdhid
| 
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| 
+ PS/2 Compatible Mouse
| Matching Device ID: *pnp0f13
| Service: i8042prt
| 
+ HID-compliant mouse
| Vendor/Product ID: 0x1532, 0x0024
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| 
+ Razer BlackWidow Ultimate
| Vendor/Product ID: 0x1532, 0x010D
| Matching Device ID: hid\vid_1532&pid_010d&mi_02
| Upper Filters: RzSynapse
| Service: mouhid
| 
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 46.6 GB
Total Space: 305.2 GB
File System: NTFS
      Model: Hitachi HTS543232L9A300 ATA Device

--------------
System Devices
--------------
     Name: Intel(R) 82801G (ICH7 Family) PCI Express Root Port - 27D0
Device ID: PCI\VEN_8086&DEV_27D0&SUBSYS_81901043&REV_01\3&11583659&0&E0
   Driver: n/a

     Name: Intel(R) 945G/GZ/GC/P/PL PCI Express Root Port - 2771
Device ID: PCI\VEN_8086&DEV_2771&SUBSYS_27718086&REV_02\3&11583659&0&08
   Driver: n/a

     Name: Ricoh SD/MMC Host Controller
Device ID: PCI\VEN_1180&DEV_0843&SUBSYS_82641043&REV_12\4&C0960F2&0&0AF0
   Driver: n/a

     Name: Intel(R) PRO/Wireless 3945ABG Network Connection
Device ID: PCI\VEN_8086&DEV_4222&SUBSYS_10008086&REV_02\4&39C11B8E&0&00E1
   Driver: n/a

     Name: Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC
Device ID: PCI\VEN_8086&DEV_27CC&SUBSYS_81901043&REV_01\3&11583659&0&EF
   Driver: n/a

     Name: Intel(R) 945G/GZ/GC/P/PL Processor to I/O Controller - 2770
Device ID: PCI\VEN_8086&DEV_2770&SUBSYS_817A1043&REV_02\3&11583659&0&00
   Driver: n/a

     Name: Intel(R) 82801GR/GH/GHM (ICH7 Family) PCI Express Root Port - 27E0
Device ID: PCI\VEN_8086&DEV_27E0&SUBSYS_81901043&REV_01\3&11583659&0&E4
   Driver: n/a

     Name: Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB
Device ID: PCI\VEN_8086&DEV_27CB&SUBSYS_81901043&REV_01\3&11583659&0&EB
   Driver: n/a

     Name: Intel(R) 82801 PCI Bridge - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_81901043&REV_E1\3&11583659&0&F0
   Driver: n/a

     Name: Ricoh 1394 OHCI Compliant Host Controller
Device ID: PCI\VEN_1180&DEV_0832&SUBSYS_82641043&REV_05\4&C0960F2&0&08F0
   Driver: n/a

     Name: Intel(R) 82801G (ICH7 Family) SMBus Controller - 27DA
Device ID: PCI\VEN_8086&DEV_27DA&SUBSYS_81901043&REV_01\3&11583659&0&FB
   Driver: n/a

     Name: Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA
Device ID: PCI\VEN_8086&DEV_27CA&SUBSYS_81901043&REV_01\3&11583659&0&EA
   Driver: n/a

     Name: JMicron JMB36X Controller
Device ID: PCI\VEN_197B&DEV_2360&SUBSYS_82081043&REV_02\4&BC03A63&0&00E3
   Driver: n/a

     Name: SDA Standard Compliant SD Host Controller
Device ID: PCI\VEN_1180&DEV_0822&SUBSYS_82641043&REV_22\4&C0960F2&0&09F0
   Driver: n/a

     Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_27D8&SUBSYS_82841043&REV_01\3&11583659&0&D8
   Driver: n/a

     Name: Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9
Device ID: PCI\VEN_8086&DEV_27C9&SUBSYS_81901043&REV_01\3&11583659&0&E9
   Driver: n/a

     Name: Ricoh Memory Stick Controller
Device ID: PCI\VEN_1180&DEV_0592&SUBSYS_82641043&REV_12\4&C0960F2&0&0BF0
   Driver: n/a

     Name: Intel(R) 82801G (ICH7 Family) PCI Express Root Port - 27D6
Device ID: PCI\VEN_8086&DEV_27D6&SUBSYS_81901043&REV_01\3&11583659&0&E3
   Driver: n/a

     Name: Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8
Device ID: PCI\VEN_8086&DEV_27C8&SUBSYS_81901043&REV_01\3&11583659&0&E8
   Driver: n/a

     Name: Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller
Device ID: PCI\VEN_11AB&DEV_4364&SUBSYS_81F81043&REV_12\4&9C54A47&0&00E4
   Driver: n/a

     Name: Intel(R) 82801G (ICH7 Family) PCI Express Root Port - 27D4
Device ID: PCI\VEN_8086&DEV_27D4&SUBSYS_81901043&REV_01\3&11583659&0&E2
   Driver: n/a

     Name: Intel(R) 82801GB/GR/GH (ICH7 Family) Serial ATA Storage Controller - 27C0
Device ID: PCI\VEN_8086&DEV_27C0&SUBSYS_81901043&REV_01\3&11583659&0&FA
   Driver: n/a

     Name: Ricoh xD-Picture Card Controller
Device ID: PCI\VEN_1180&DEV_0852&SUBSYS_82641043&REV_12\4&C0960F2&0&0CF0
   Driver: n/a

     Name: NVIDIA GeForce 8600M GT  
Device ID: PCI\VEN_10DE&DEV_0407&SUBSYS_16181043&REV_A1\4&39B8D881&0&0008
   Driver: n/a

     Name: Intel(R) 82801G (ICH7 Family) PCI Express Root Port - 27D2
Device ID: PCI\VEN_8086&DEV_27D2&SUBSYS_81901043&REV_01\3&11583659&0&E1
   Driver: n/a

     Name: Intel(R) 82801GB/GR (ICH7 Family) LPC Interface Controller - 27B8
Device ID: PCI\VEN_8086&DEV_27B8&SUBSYS_81901043&REV_01\3&11583659&0&F8
   Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7600.16385
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7600.16385
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7600.16385
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7600.16385
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7600.16597
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7600.16385
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7600.16490
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7600.16385
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7600.16385
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7600.16490
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7600.16490
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7600.16724
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
RealVideo Decoder,0x00400000,1,1,RealMediaSplitter.ax,
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7600.16724
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7600.16724
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.16490
DivX for Blizzard Decoder Filter,0x00800000,1,1,blizzard.ax,
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7600.16490
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7600.16724
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7600.16385
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7600.16724
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16385
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16490
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7600.16490
TrueMotion 2.0 Decompressor,0x00600001,1,1,tm20dec.ax,1.00.0000.0001
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7600.16385
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7600.16490
CoreFLAC Audio Source,0x00600000,0,0,CoreFLACDecoder.ax,
Haali Media Splitter,0x00600001,0,1,splitter.ax,
CoreFLAC Audio Decoder,0x00600000,1,1,CoreFLACDecoder.ax,
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7600.16385
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7600.16490
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16490
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7600.16724
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7600.16385
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7600.16490
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7600.16490
Chicony Source Filter,0x00200000,0,1,CECSource.ax,
RealMedia Source,0x00600000,0,0,RealMediaSplitter.ax,
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7600.16385
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7600.16385
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7600.16385
File writer,0x00200000,1,0,qcap.dll,6.06.7600.16385
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7600.16385
Bandisoft MPEG-1 Video Decoder,0xff800001,1,1,bdfilters.dll,
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7600.16385
RealAudio Decoder,0x00400000,1,1,RealMediaSplitter.ax,
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7600.16385
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7600.16385
Haali Matroska Muxer,0x00200000,1,0,splitter.ax,
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7600.16490
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16385
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7600.16385
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7600.16724
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7600.16385
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7600.16385
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7600.16385
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7600.16385
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7600.16385
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7600.16724
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7600.16385
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7600.16385
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.16490
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7600.16490
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7600.16490
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
RealMedia Splitter,0x00600000,1,1,RealMediaSplitter.ax,
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7600.16724
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7600.16385
Bandisoft MPEG-1 Audio Decoder,0xff800001,1,1,bdfilters.dll,
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7600.16490
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7600.16490
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7600.16490
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7600.16385
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7600.16385
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7600.16385
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7600.16490

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7600.16385
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7600.16490
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7600.16385
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7600.16385
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7600.16385
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7600.16385
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7600.16385

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7600.16490
PCM,0x00200000,1,1,quartz.dll,6.06.7600.16490
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7600.16490
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7600.16490
Messenger Audio Codec,0x00200000,1,1,quartz.dll,6.06.7600.16490
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7600.16490
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7600.16490
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7600.16490

Audio Capture Sources:
Microphone (High Definition Aud,0x00200000,0,0,qcap.dll,6.06.7600.16385
Modem #0 Line Record,0x00200000,0,0,qcap.dll,6.06.7600.16385

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7600.16724
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7600.16724
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7600.16724

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7600.16490
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7600.16490

WDM Streaming Capture Devices:
HD Audio Mixed capture,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
GenesysLogic USB2.0 PC Camera,0x00200000,0,2,ksproxy.ax,6.01.7600.16385

WDM Streaming Rendering Devices:
HD Audio Headphone,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
HD Audio SPDIF out,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
HD Audio Speaker,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7600.16648

Video Capture Sources:
GenesysLogic USB2.0 PC Camera,0x00200000,0,2,ksproxy.ax,6.01.7600.16385
Google Camera Adapter 0,0x00000000,0,0,,
Google Camera Adapter 1,0x00000000,0,0,,

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7600.16385
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7600.16385

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7600.16724
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7600.16724
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7600.16724
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7600.16724

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

Audio Renderers:
Headphones (High Definition Aud,0x00200000,1,0,quartz.dll,6.06.7600.16490
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7600.16490
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7600.16490
Digital Audio (S/PDIF) (High De,0x00200000,1,0,quartz.dll,6.06.7600.16490
DirectSound: Digital Audio (S/PDIF) (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7600.16490
DirectSound: Headphones (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7600.16490
DirectSound: Speakers (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7600.16490
Modem #0 Line Playback,0x00200000,1,0,quartz.dll,6.06.7600.16490
Speakers (High Definition Audio,0x00200000,1,0,quartz.dll,6.06.7600.16490

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality) 
  Quality Flags: 2576
    Enabled:
    Force throttling
    Allow half deinterlace
    Allow scaling
    Decode Power Usage: 100
  Balanced Flags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 50
  PowerFlags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 0
*NOTE: I was unable to attach any Log files because there are none, seeing as I haven't even opened the game yet!
I wish I had Collector's Edition

Owensar's Avatar


Owensar
01.12.2012 , 06:06 PM | #2
unplug any usb devices 1 after the other and try the client. Game wont open if it detects a dodgy usb device.

Etot's Avatar


Etot
01.12.2012 , 06:30 PM | #3
Thanks but it didn't work, although it did stay open longer in Processes, it still closed after about a minute with nothing ever popping up.
I wish I had Collector's Edition

Smaois's Avatar


Smaois
01.12.2012 , 06:30 PM | #4 Click here to go to the next staff post in this thread. Next  
Greetings,

When you try to run the Launcher(and it appears in the Task Manager but not on screen) please go to this location:

C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic

Here, you should find a folder called 'Patch', please delete this.

Please also ensure that your Java is up to date.

Once this is complete, please run FixLauncher.exe(also in the above location), then please try to start the Launcher again.

I also recommend that you ensure you have the latest Service Pack and Windows Updates installed for your operating system, including the optional updates such as .NET framework and Visual C++ features.

Smaois | BioWare Customer Service – Forum Support

Enyxian's Avatar


Enyxian
01.12.2012 , 06:31 PM | #5
Try setting your proxy settings to Automatic in Internet Explorer. That worked for me, interestingly.
i7 3960X 3.3ghz | Asus Rampage IV Extreme | 16GB RipjawsZ 1600mhz | Corsair Force GT 120GB | GSkill 60GB Phoenix Pro SSD + Western Digital Caviar Black SATA 2.0TB + Western Digital Green 2.0TB | HP dvd1270 | Corsair AX1200 Gold | Corsair Obsidian 800D | 3x Dell U2311H 23" WS HD IPS LCD + Asus GTX 590 Quad SLI

Etot's Avatar


Etot
01.12.2012 , 10:04 PM | #6
I have tried all these things with still no success. Any other ideas?
I wish I had Collector's Edition

Smaois's Avatar


Smaois
01.12.2012 , 10:10 PM | #7 Click here to go to the next staff post in this thread. Next  
Quote: Originally Posted by Etot View Post
I have tried all these things with still no success. Any other ideas?
Greetings Etot,

Were you able to successfully update your operating system?

I would also recommend that you update your graphics card drivers.

Smaois | BioWare Customer Service – Forum Support

Etot's Avatar


Etot
01.12.2012 , 10:13 PM | #8
Yes I updated my OS to Windows 7 SP1. I will go and update the video card.
I wish I had Collector's Edition

Etot's Avatar


Etot
01.12.2012 , 10:40 PM | #9
Got done upgrading my Video Card. Still no success
I wish I had Collector's Edition

Smaois's Avatar


Smaois
01.12.2012 , 10:51 PM | #10 Click here to go to the next staff post in this thread. Next  
Greetings Etot,

Thank you for the log information you have provided so far.

To assist us further with this issue, we require some further information.

Please post your most recent Client Log here.

Please post the Log within code tags or spoiler tags

Client logs can be found at this default location:

C:\Program Files (x86)\EA\BioWare\Star Wars - The Old Republic\swtor\retailclient\swtor\logs

Client logs look like this: “client_20110630TO95805.log”.

Smaois | BioWare Customer Service – Forum Support