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01.29.2013 , 04:01 AM | #4 Click here to go to the next staff post in this thread. Next  
Thanks for getting back to us, and sorry that the initial step didn't help.

Next, can you ty reducing all your graphics settings to the minimum possible, disabling bloom and so on.

If you can enter without issue, then just change your settings back and progress.

Beesodd | BioWare Customer Service - Forum Support| Find help for all EA Games at Answer HQ.