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01.29.2013 , 02:33 AM | #2 Click here to go to the next staff post in this thread. Next  
Hello VarickThrae,

Sorry to hear that you've experienced this problem, as a first step towards resolving this issue I would request that you try using the 'Repair' utility on the launcher. To do this please click on the button located in the bottom left hand corner of the launcher window after you have logged into it, but before you click 'Play'. This will open a settings menu where you will be able to find and click on the 'Repair' button.

Please let the repair function do its work. Although a message may imply that it downloads a considerable amount of data, this is not accurate as it will only download a small proportion of it in order to repair your existing files.

Please let us know here how you get on.

Sutii | BioWare Customer Service - Forum Support