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01.23.2013 , 04:39 PM |
Thanks for that.
Could you try connecting the computer with the router? Just to see if this changes the situation in anyway. Have you removed the Anti-Virus that expired or is it still on your computer? What was it?
Although theirs a 100% packet loss on one step this might just be a address that is being blocked from being pinged.
Have you tried the other steps in the thread?
Also just confirmation, are either of you using a Proxy or VPN?
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