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Bronholz
01.23.2013 , 02:56 PM | #19 Click here to go to the next staff post in this thread. Next  
Veiled_Ronin,

Press Windows Key + R, enter ‘cmd’ and press Enter. In the command window, please type in the following command:
  • tracert xxx.xxx.xx.xxx > C:\tracert.txt
Please replace ‘xxx.xxx.xx.xx’ by the relevant server IP. A file ‘tracert.txt’ will be created on your local drive C:, which will contain the trace route information.
  • If you play on an East Coast server: 159.153.92.28
  • If you play on a West Coast server: 159.153.68.252
  • If you play on a European server: 159.153.72.252
  • If you play on an Asia Pacific server: 175.45.88.182
In order to get the pathping information from your connection, in the same command window, please type in the following command:
  • pathping -n xxx.xxx.xx.xxx > C:\pathping.txt
Paste that information below using the Spoiler or Code Tags.

Thanks for your patience.
Bronholz | BioWare Customer Service – Forum Support