A big thank you to the Cs rep who handled my call.
After about 1 hour total time the CS rep had the problem fixed, with no needs of sending in any i.d.
Went in game and bought two lots of 5500 ccs with no problem and now a third lot.
As long as i dont exceed the X5 transaction in 24hours, i doubt i will have this problem again.
I know it might be hard to give cs a call but if you want the coins then call them.
BTW 3rd skip tracer pack netted me a diplomats hoverchair, after not being able to get coins for a month this was a welcome suprise......