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OwenBrooks's Avatar

01.10.2013 , 11:21 PM | #5
This is their answer that they can give you on the forums.

Quote: Originally Posted by Naugor View Post
Heya everyone,

If you have checked all the steps in our Cartel Coins FAQ and waited 24 hours, please contact our Customer Service team over the phone, they will be able to assist.


Thank you for your understanding.
Another user posted this don't know if it will help in your case

Quote: Originally Posted by JoniKeskinen View Post
I managed to get pass the general error the Store gave me, so here's what I did:

Note, I only did this with a Paypal account and not sure if it works for credit cards aswel.

1. Go to your account
2. Then go to Subscription
3. Click "Show your payment history".
4. Delete the saved Paypal account by clicking the cross. And then obviously click "Yes - Delete Saved Account".
5. Now go back to the Store
6. Click the item you wish to purchase

With me at least it did not skip two steps and give the error, but let me chose the payment method manually.
Had no problem paying my Cartel Coins and the Pre-Order expansion after this.

Hope this helps some of you guys!

I am not an tech expert, but it would seem to be an issue with the webpage, thus not an issue with Paypal or any banks.