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Beruthien
01.10.2013 , 10:04 PM | #2 This is the last staff post in this thread.  
Greetings Egees,

I am sorry for the misunderstanding that has occurred. From what I can see you had two characters of the same class and name on 2 different servers. I can see that our support restored the higher level character (the character on The Shadowlands was level 20) on The Bastion.

Again I apologize for the confusion, but unfortunately we cannot move the character from The Bastion to a different server, but if you wish to have the character on The Shadowlands restored as well, please submit an in-game ticket and the character will be restored as well.

Please don't hesitate to come back to us if you have any further questions.

Thank you!
Beruthien| BioWare Customer Service Forum Support