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01.10.2013 , 07:40 AM | #3 Click here to go to the next staff post in this thread. Next  
Hi there,

This issue is usually caused by security software (or some other 3rd party program) blocking the client from accessing the servers. Please remove and re-add the game and launcher to your firewall and anti-virus exceptions lists.
Please disable any traffic management software too.

Beesodd | BioWare Customer Service - Forum Support| Find help for all EA Games at Answer HQ.