STILL NOT RESOLVED AND NO CARTEL/ITEM REFUNDS and NO RESPONSE TO TICKETS OR TELEPHONE REPORT TO CSR
Same thing happened to me this morning bought 2400 cartel coins for 20 dollars bought 3 of the new packs and 2 blockade runner ones opened two got decent stuff then server crashed lost all the items and didn't get refunded cartel coins and it even says i bought the packs on my ledger and the stuff is no where to be found and i sent a ticket this morning at like 10am and its now 10pm 12 hours and no response or anything whats going on????
Well, I sent a ticket, I posted in this forum and I even spoke to CSR on telephone - was assured it would be resolved and so far, I have no refund or any restitution as promised. I was appalled when I called customer support, after waiting in que and having him take a report, that he would refer me back to the ticket system for support. This outrageous - but not atypical for SWTOR support (or lack there of).