Huge 100k ms server lag,and my connection is fine.
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01.09.2013 , 07:52 AM |
Please first try restarting the game. Should the issue persist, please assist us by posting the following:
Name of server
Instructions to create a Pathping and Traceroute file are in the spoiler below:
Press Windows Key + R, enter ‘cmd’ and press Enter. In the command window, please type in the following command:
tracert xxx.xxx.xx.xxx > C:\tracert.txt
Please replace ‘xxx.xxx.xx.xx’ by the relevant server IP. A file ‘tracert.txt’ will be created on your local drive C:, which will contain the trace route information.
If you play on an East Coast server: 22.214.171.124
If you play on a West Coast server: 126.96.36.199
If you play on a European server: 188.8.131.52
If you play on an Asia Pacific server: 184.108.40.206
In order to get the pathping information from your connection, in the same command window, please type in the following command:
pathping -n xxx.xxx.xx.xxx > C:\pathping.txt
Please use the following style to post these: [spoiler]Content of the file[/spoiler]
Additionally, we would also like to ask you to contact your internet provider.
Thank you very much for your assistance in advance.
Naugor | BioWare Customer Service - Forum Support