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01.02.2013 , 07:21 PM | #2 Click here to go to the next staff post in this thread. Next  
Greetings Flying-Brian,

The best thing I can recommend in this situation would be to submit an in-game ticket as this issue would require an investigation from our in-game team.

Please don't hesitate to come back to us if you have any further questions.

Thank you!
Beruthien| BioWare Customer Service Forum Support