Your restoration ticket and its duplicates have been responded to. There is no longer any need to continue bumping this thread.
And you still couldn't muster an apology could you? Guess that would require more than a C&P response.
You want to reduce the amount of threads and in game tickets? Do either:
A) fix bugs in a reasonable time scale (protip not 6 months to never )
B) respond to tickets in a reasonable time scale (less than a week is probably a reasonable target for a response maybe another week to fix it)
Ideally of course you do both; currently you are doing neither. Of course if for some reason neither A) or B) are options go for C) which is occasionally muster some common courtesy and apologise for your mistakes. It won't fix the game but it will reduce the amount of vitriol in the complaints.
Just a thought.