"Self-manage their expectations"?? Really?? Pseudo-philosophical claptrap that completely slides past the point that the communication on certain issues, such as SGRAs, has been abysmal. And what's worse, it's so consistently abysmal that I don't anticipate much, if any, improvement.
Actually it's a fundamental component in the field of psychology, a well established arm of behavioral science & treatment, not Pseudo-philosophical claptrap.