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Naugor
11.01.2012 , 08:03 AM | #1 Click here to go to the next staff post in this thread. Next  
Hello everyone,

We are still actively investigating reports about consistent crashing to desktop during your game play, please reply to this thread with the following information:
  1. Name of server.
  2. Name of character(s) affected.
  3. Frequency of crashing – how many crashes, how often?
  4. Any potentially helpful information about crash triggers, what you are doing before a crash, etc.
  5. Your DXDiag in spoiler tags
    Spoiler
  6. Your reliability report in spoiler tags
    • For Windows 7 / Vista:
      Spoiler
    • For Windows XP:
      Spoiler
  7. Please specify that this is indeed a crash to desktop, not a disconnect to server select screen or a logout to character select.

In an effort to keep your data organized and easy to read, please respond to the questions above in the same format!
Thanks.
Naugor | BioWare Customer Service - Forum Support