I just started playing this game. Do you know why? Because I didn't know about it!
I loved KOTOR 1 & 2 more than any games I have ever played, but lets face that there is only so many times you can play a level based game no matter how many different directions it goes (including Mass Effect Series). So, when SWTOR originally was on its way out I was ecstatic. Until I found out it was an MMO, I'm not a big fan of having to get along with other people, and I decided it wasn't worth a headache so I erased the existence of SWTOR from my mind.
Years pass by with your other games slowly taking my money......
Then I stumble upon a Brilliant Tactic, Free-to-Play SWTOR. I think, "Well, since its free I will try it out and then probably delete it when I get bored". Then I found out you could play practically everything SOLO and I made it halfway through one character before I was Subscribing! I found the Cartel Market and thought for an instant "what a devious corrupt way to make more money", then I realized that this was Genius. This game could keep me hooked for years and what price is above a game that is essentially KOTOR, but without an end.
This brings me to my point, conclusion, and advice.
My point is YOU are losing money because people are ignorant of this games existence.
In conclusion, YOU have lost THOUSANDS of $USD$ from ME. So say there only exist 10k-50k with the same issue I had....would that have been able to pay for a Satellite TV ad, or anything other than (since I know now) a game magazine advertisement (popularity=none) or youtube (which you have to specifically search for videos)?
My advice, please invest in more advertising so as not to subject others to the years of loss I feel at not being able to give YOU all my hard earned money for your unbelievable game!